Today, the core architects of the Kazoo platform are in Milwaukee, WI working with the amazing FreeSWITCH team. The FreeSWITCH team runs an awesome open-source project that is on the bleeding edge of communications - always . . .
San Francisco, CA - April 1st, 2016 - With skyrocketing demand for integrations between different services, 2600Hz is staying ahead of the competition with a unique integration named “Carrier Pigeons”.
The Accounts Manager App is a dynamic web portal providing multi-tenant functionality for worry-free scaling. Manage all of your accounts, and provide granular control to ensure customers have an enjoyable experience. Set limits for trunks, create call restrictions and manage credit balances – all within the App.
In a competitive market, high quality voice services alone are rarely enough. Lon Baker speaks about the customer lifecycle, back office systems from Sales to CRM to deployment, and how to drive profitable growth while delivering an excellent customer experience.
People love to talk about scale. Some vendors pitch that their systems easily support 100,000 simultaneous calls, or 500 calls per second, etc. The reality is, in the real world, people’s behaviors vary and the feature sets they use can cut these numbers down quickly.
This is an overview of VoIP fraud, different types of fraud and what telecommunication carriers are doing to combat this issue. Types of fraud include International / Premium Number Fraud, Impersonation / Social Engineering, Service Degradation / Denial of service. Presented by Mark Magnusson at KazooCon 2015.
In case you missed it, this week at TechCrunch Disrupt, we announced that we are now a mobile virtual network operator (MVNO). 2600hz is utilizing one of the nation’s top cellular networks to do this (Sprint).
When we think about advances in computing power, most people think of Moore’s Law, Kryder’s Law, or Nielsen’s law, which are about the pace of technical development. Moore’s law is the most well known, and talks about the pace of computational intensity doubling every 18-24 months.
This Q&A presentation was influenced by Kyle Kingsbury’s work on Jepsen, an exploration of modern databases. If you haven’t seen his work and you like this stuff, you should go check it out. It’s awesome.
The best part is that the honeypot (the server setup by the security researchers) is not even broadcast to the public internet as a VoIP server. Imagine the scale of attacks advertised servers receive.
It seems like everywhere you look these days, someone is killing the voice network.ReadWriteWeb says “Microsoft’s Skype owns 1/3rd of a dying network” and Facebook has a mobile client that now does free phone calls, but all of these projects are missing the point.
Ho Ho Ho! It’s time for the holidays around these parts but things aren’t quite as silent as one might hope. Thanks to a big holiday present from the International Telecom Union (ITU) the whole world is watching as operators drink eggnog and debate the free world as we know it.
Part 2 of our Disaster Recovery Series: Winston Churchill had it right when he talked about perseverance. When things look grim, it’s time to double down and make things right. Today we’re talking about Disaster Recovery: how you can stay online even when the streets look like a scene from I am Legend.
Many companies are just getting started in social media and navigating that ocean of public opinion can be a handful. Customers can give your firm a positive, or a negative, image in a moment’s notice — via Twitter, Facebook and other sites.
This week’s GoDaddy outage took down millions of websites – but it also took down thousands of VoIP phones. Many people aren’t aware of how their VoIP phone is programmed, but it must know how to reach the VoIP service provider and usually . . .
Short for Public Switched Telephone Network, basically what preceded the VoIP era. It’s your standard telephone network that involves telephone lines, fiber optic cables, cell networks, satellites and telephone cables that were dropped . . .
^ That would be the proper way to initiate a conversation via SIP (Session Initiation Protocol). Yesterday, Darren gave the entire team a SIP protocol training, teaching us the way that all our phones are working in the background as calls are made and received.