2600Hz Blog

Read about cutting edge telephony thought leadership, 2600Hz product updates, customer use cases and more!

Featured Posts

Demystifying Telecom
Why VoIP is the Perfect Service Pairing
What You Need to Know about Kazoo 4.0

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CPAAS, PIVOT

December 09, 2016

What is CPaaS and Why Does It Matter?

When you’re dealing with technology, and more specifically, with cloud-based telephony, you’re going to come across a fair number of acronyms. An important one to pay attention to is CPaaS: Communications Platform as a Service. A number of providers, like Twilio, Nexmo, Plivo, and others offer CPaaS products to help businesses get more from their communications infrastructure. 2600Hz users...

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TECHNICAL, FEATURED, HACKATHON, WOMEN WHO CODE, WOMEN IN TECH, IOT, SUSTAINABLE TECH

December 08, 2016

Women Who Code IoT Hackathon - Portland Recap

Women Who Code Portland (WWCPDX) is the local chapter Women Who Code (WWC) - a global nonprofit dedicated to helping women to not only excel in their tech careers, but to provide paths into leadership opportunities. WWCPDX is a very active chapter and supports multiple events each month.There are lunches, study groups, networking events, and plenty of opportunities to give back to our...

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November 29, 2016

Tips for Selling VoIP & UC: Overcoming the 5 Most Common Objections

When introducing customers to any new technology, there are bound to be doubts about its benefits. In the case of unified communications technology, resellers will often hit an objection or two on the first pass. The most common objections, however, can usually be countered with a little customer education. Here are five of the most common objections sales people will come across and some tips...

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TECHNICAL, COMPANY, BUSINESS, FEATURED

November 22, 2016

Demystifying Telecom

Earlier this month PDXWIT (Portland Women in Tech) hosted a workshop by our very own lead software architect - James Aimonetti titled, "Demystifying Telecom". James has been a member of the 2600Hz team since 2010, and as the lead software architect of KAZOO, James has quite a bit of telecom development expertise to share.

"Demystifying Telecom" was a talk that focused on providing an entry...

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BUSINESS

November 17, 2016

Does Your Business Voice Offering Get a Passing Grade?

There are many options on the market for enterprise communications. It’s easy to get distracted by nice-to-have features and easier still to get bogged down in competitive pricing. The problem for VoIP resellers is that they need to be confident in their service offering right from the first pitch. To determine if your offering is a modern and capable voice system that’s reliable and flexible...

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BUSINESS, FEATURED

November 10, 2016

Why VoIP is the Perfect Service Pairing

There’s always an opportunity for a business to expand its offerings. Voice over IP (VoIP) telephony is unique in that it can be added to nearly any technology reseller’s repertoire. The training required to understand the fundamentals of VoIP is relatively low compared to other technologies, and wholesale vendors are usually there to support their reseller network with any troubleshooting,...

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KAZOOCON, COMPANY

November 03, 2016

The 6 Biggest Takeaways from KazooCon 2016

We had a great time sharing news and ideas with others at KazooCon this year in San Francisco. It’s possible, however, that we may have thrown too much information at you, so we wanted to take an opportunity and break down some of the highlights of the event. For our beloved attendees and the friends who couldn’t make it, here’s the inside scoop:

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PRODUCT NEWS, TECHNICAL, BUSINESS, FEATURED

October 27, 2016

What You Need to Know about Kazoo 4.0

Since Kazoo 4.0 is currently being polished for release, we thought it was a good time to discuss some of the new features that will be available when your system is upgraded.

There’s a slew of new updates to come in the neatly wrapped package that is Kazoo 4.0.

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BUSINESS, FEATURED

October 13, 2016

What Does "Cloud Communications" Mean, Anyway?

Enterprise businesses are too big to rely on copper-wire telephone service anymore, so they use the cloud as a platform for their voice systems. Cloud, however, seems to still be regarded as an amorphous term in 2016, so let’s provide some simplified definitions around key terms regarding cloud communications and clear the air.

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BUSINESS

October 12, 2016

5 Benefits Cloud Communications Brings to Business

When enterprise businesses search for a voice solution, a complete cloud communications solution is frequently presented as an option.

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COMPANY, BUSINESS

October 06, 2016

KazooCon 2016 agenda!

We’re so excited to officially announce sponsors and the agenda for KazooCon 2016. The event will be hosted on October 17th – 18th at Broadway Studios in San Francisco, CA. Inspired by Kazoo’s VoIP open-source platform and hosted by 2600Hz, KazooCon brings together developers, managed service providers, carriers and telecom evangelists to create unified communications systems.

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BUSINESS

October 06, 2016

Building Your Brand - Why White Labeling is So Important

Imagine this: You’re on the phone with a customer, nailing down your VoIP deal, when you say, “Alright, I’ll set you up in the XYZ user portal and you’ll be good to go!.” The customer responds, “XYZ? What’s that? You don’t make your own products?”

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TECHNICAL, FEATURED

October 06, 2016

Bypass Media Mode

How is media handled?

When we talk about media, we are talking about the audio packets going to and from an endpoint, where an endpoint could be your desk phone, fax machine, an upstream carrier, etc.

Let's assume you're calling a number not managed by the Kazoo installation.

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BUSINESS

September 29, 2016

How Collaboration Propels the Landscape of Enterprise Voice

When we gather for KazooCon 2016 on October 17 & 18, we, as a community of voice resellers, do more than just network and evangelize our products. Together we solve problems and bring about change to the business voice industry. Collaboration is one of the single most powerful actions we can take.

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CUSTOMER, BUSINESS, FEATURED

September 28, 2016

2600Hz speaks with Nexmo CEO Tony Jamous

Nexmo operates a cloud communications platform that develops APIs for SMS, voice, and phone verifications. In June 2016, Vonage acquired Nexmo, positioning the combined company as a best-in-class leader across the two dominant modes of communication today – voice and messaging.  

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COMPANY

September 20, 2016

25 Days to KazooCon 2016!

Learn about our Kazoo 4.0 Release and much more at KazooCon 2016! Only 10 more days until Early Bird Pricing ends!

Want to learn more? Check out What to Expect at KazooCon 2016.

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COMPANY, BUSINESS

September 20, 2016

What To Expect at KazooCon 2016

KazooCon is about the communications revolution, and this year we’re introducing the voice advances that enterprises have been waiting on.

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COMPANY, BUSINESS

September 05, 2016

40 Days to KazooCon 2016!

Only 40 days to KazooCon 2016, and Super Early Bird Tickets are expiring this Friday 9/9!

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COMPANY

August 21, 2016

Announcing KazooCon 2016

We are thrilled to announce that our 4th Annual KazooCon is happening October 17th-18th in beautiful San Francisco, California.

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BUSINESS

August 10, 2016

HOW TO FIND THE BEST TRUE VOIP PBX SYSTEM

In our previous blog post, we discussed what it means to be “True Cloud.” But how do you know when the platform you are using is True Cloud? How do you know which “cloud” to trust?

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BUSINESS, FEATURED

July 22, 2016

True Cloud - Let’s talk about it

As industries have shifted to “Cloud” technologies, it has become even more important to dive deeper and ascertain what companies mean when they boast about “Cloud Technology.”

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BUSINESS

June 28, 2016

Top 4 Business Benefits of Becoming a VoIP Reseller

1. GROW YOUR BRAND

With a white-label provider, you can sell VoIP services under your own brand.  This allows you to sell the services as though they are your own, without actually having to invest the time and money into building your own platform.

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TECHNICAL, COMPANY, BUSINESS

April 12, 2016

Working with FreeSWITCH as a core part of Kazoo

Today, the core architects of the Kazoo platform are in Milwaukee, WI working with the amazing FreeSWITCH team. The FreeSWITCH team runs an awesome open-source project that is on the bleeding edge of communications - always.

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COMPANY

March 31, 2016

2600Hz Announces Full Integration with Innovative new “Carrier Pigeon” service.

San Francisco, CA - April 1st, 2016 - With skyrocketing demand for integrations between different services, 2600Hz is staying ahead of the competition with a unique integration named “Carrier Pigeons”.

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COMPANY

March 22, 2016

Introducing the Next Generation of 2600Hz

You may have noticed our shiny new website, featuring our new 2600Hz brand.

This is the new generation of 2600Hz, and we are so excited to share it with you.

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COMPANY, BUSINESS

November 25, 2015

Kazoo’s First Independent International Community Conference - Moscow 2015

Open-Source is an enormous component of what powers 2600Hz. Not only are we supporting and contributing to other open-source projects, the Kazoo platform is open-source.

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PRODUCT NEWS, COMPANY

November 16, 2015

Accounts Manager - Infinite VoIP Account Scalability and Control

The Accounts Manager App is a dynamic web portal providing multi-tenant functionality for worry-free scaling. Manage all of your accounts, and provide granular control to ensure customers have an enjoyable experience.

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PRODUCT NEWS, TECHNICAL, COMPANY

October 28, 2015

Tuning Kazoo to 10,000 Handsets - KazooCon 2015

People love to talk about scale. Some vendors pitch that their systems easily support 100,000 simultaneous calls, or 500 calls per second, etc. The reality is, in the real world, people’s behaviors vary and the feature sets they use can cut these numbers down quickly.

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CUSTOMER

October 28, 2015

VirtualPBX - Back Office, Delivering Voice in a Competitive Market - KazooCon 2015

In a competitive market, high quality voice services alone are rarely enough. Lon Baker speaks about the customer lifecycle, back office systems from Sales to CRM to deployment, and how to drive profitable growth while delivering an excellent customer experience.

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ARCHIVES, CUSTOMER

October 28, 2015

Telnexus - Quote to Cash – KazooCon 2015

Telnexus CEO Vernon Keenan discuss how he built the Managed Service Provider Telnexus from the ground up and the lessons he has learned in the process.

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ARCHIVES, CUSTOMER

October 28, 2015

SIPLABS - Hard Rocking Kazoo - KazooCon 2015

Founder and CEO Mikhail Rodionov discusses all the projects and code contributions that they have built for Kazoo over the past year.

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ARCHIVES, CUSTOMER

October 27, 2015

ThinQ - Least Cost Routing in the Cloud - KazooCon 2015

The team at ThinQ show how to set up your routing profile, carrier selection, high volume traffic management, and LCR routing.

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ARCHIVES, PRODUCT NEWS

October 27, 2015

Billing Data with Kazoo - KazooCon 2015

Product Director Aaron Gunn discusses billing options for SaaS and IaaS customers. This includes CDR API, AMPQ, and integrating VoIP billing platforms.

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ARCHIVES, PRODUCT NEWS, TECHNICAL, COMPANY

October 27, 2015

The Next Wave - KazooCon 2015

CTO Karl Anderson discusses the state of Kazoo. This includes integrations with FreeSWITCH, erlang, and Kamailio. Reseller milestones include the release of whitelabeling, webhooks, migration, carriers, debugging, account management and more.

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ARCHIVES, CUSTOMER

October 27, 2015

Voxter - Building Value with Kazoo - KazooCon 2015

The Voxter team discuss code contributions to the Kazoo platform, discuss how they are utilizing the platform, and give an in-depth demo of WhApps.

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ARCHIVES, TECHNICAL, COMPANY

October 22, 2015

Kamailio and VoIP Wild World

 

Daniel Constantin Mierla discusses Kamailio and Kazoo integrations at KazooCon.

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ARCHIVES, BUSINESS

October 08, 2015

Detecting and Managing VoIP Fraud (Slides) - KazooCon 2015

This is an overview of VoIP fraud, different types of fraud and what telecommunication carriers are doing to combat this issue.

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ARCHIVES, PRODUCT NEWS, COMPANY, BUSINESS

October 08, 2015

Detecting and Managing VoIP Fraud - KazooCon 2015

This is an overview of VoIP fraud, different types of fraud and what telecommunication carriers are doing to combat this issue.

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ARCHIVES, PRODUCT NEWS, COMPANY

October 07, 2015

Telecom Rating and Limits - KazooCon 2015

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ARCHIVES, PRODUCT NEWS, COMPANY

October 07, 2015

Billing Data with Kazoo - KazooCon 2015

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KAZOOCON, ARCHIVES, PRODUCT NEWS, COMPANY

October 07, 2015

Tuning Kazoo to 10,000 Handsets - KazooCon 2015

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PRODUCTNEWS, ARCHIVES

September 27, 2015

SmartPBX: At the Intersection of Simplicity and Functionality

The SmartPBX App combines comprehensive PBX functionality with user-friendly interface. Set up new users in minutes, manage all of your accounts, reduce installation and labor costs, and provide business-specific user features. All services are controlled via API’s, allowing you to extend the App functionality as needed. Within the interface you have the ability to create, manage, and remove...

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KAZOOCON, ARCHIVES, COMPANY

September 13, 2015

Top Ten Reasons Why I’m Going to KazooCon!

We’re slightly more than 20 days away from KazooCon 2015 and we want you here to see the power and scalability of our new VoIP platform firsthand. So if you are still on the fence on attending, we’re revealing the top ten reasons why you need to attend the Unified Communications Revolution. Early-bird pricing ends on Sunday, September 20th, so register now and save money. So what are you...

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ARCHIVES, PRODUCT NEWS, COMPANY

August 30, 2015

Kazoo Release Notes v3.21

PRODUCT/ FEATURE IMPROVEMENTS

It is hard to stress how exciting this version release is for our resellers, who are passionate about the end user experience. Some of the requests came through our community, who helped us beta test before launch, and deserve a hand for kicking the tires! Some major highlights:

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ARCHIVES, PRODUCT NEWS, CUSTOMER, BUSINESS

August 03, 2015

2600Hz Case Study: A Look At Slable’s Partnership and How 2600Hz’s Offerings Improved Their Business

About Slable

Slable provides affordable enterprise I.T. and communication solutions for small-to-medium businesses (SMB) in the Washington, D.C. metropolitan area.

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ARCHIVES, PRODUCT NEWS

November 16, 2014

WebRTC

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ARCHIVES, PRODUCT NEWS

November 13, 2014

Kazoo at scale, and supporting WebRTC and Mobile

SendHub co-founder Ryan Pfeffer discusses a product overview, Kazoo at scale, and supporting WebRTC and Mobile.

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ARCHIVES, PRODUCT NEWS

November 13, 2014

Kazoo APIs

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KAZOO, ARCHIVES, PRODUCT NEWS

October 29, 2014

KazooCon 2014 - Deploying Kazoo Globally

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ARCHIVES, BUSINESS

October 01, 2013

Amdahl's Law & Parallel Computing

We talked a lot about the various computing power laws in a previous blog post, but one of the themes was the ascent of parallelization in code.

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