2600Hz Blog

Read about cutting edge telephony thought leadership, 2600Hz product updates, customer use cases and more!

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BUSINESS COMMUNICATIONS, UCAAS, VOIP, TELECOM, CLOUD COMMUNICATIONS, BUSINESS, PAAS, TIP, HOSTED, TELECOM INFRA PROJECT

November 06, 2017

What is the Telecom Infra Project and How Is it Changing Business Communications?

This year we are proud and excited to announce that we are sponsoring the Telecom Infra Project (TIP) Summit in Santa Clara! But you may ask yourself, what the heck is TIP anyways. So we figured we’d dive into how the Telecom Infra Project is making waves and why those within the communications industry should pay attention.

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UCAAS, VOIP, CLOUD COMMUNICATIONS, BUSINESS, GENBAND, SONUS, PAAS

November 03, 2017

Tis the Season of Mergers: How Genband & Sonus Fit Together

Another day, another telco merger! Last week Cisco announced it bought BroadSoft for $1.9 billion dollars, this week Genband and Sonus have announced the completion of their merger into a new company called Ribbon Communications. Former Sonus and Genband shareholders each own approximately 50% of the parent company, which had approximately 102 million shares outstanding post close. Genband’s...

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TECHNICAL, COMPANY, BUSINESS, FEATURED

November 22, 2016

Demystifying Telecom

Earlier this month PDXWIT (Portland Women in Tech) hosted a workshop by our very own lead software architect - James Aimonetti titled, "Demystifying Telecom". James has been a member of the 2600Hz team since 2010, and as the lead software architect of KAZOO, James has quite a bit of telecom development expertise to share.

"Demystifying Telecom" was a talk that focused on providing an entry...

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BUSINESS

November 17, 2016

Does Your Business Voice Offering Get a Passing Grade?

 

There are many options on the market for enterprise communications. It’s easy to get distracted by nice-to-have features and easier still to get bogged down in competitive pricing. The problem for VoIP resellers is that they need to be confident in their service offering right from the first pitch. To determine if your offering is a modern and capable voice system that’s reliable and...

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BUSINESS, FEATURED

November 10, 2016

Why VoIP is the Perfect Service Pairing

There’s always an opportunity for a business to expand its offerings. Voice over IP (VoIP) telephony is unique in that it can be added to nearly any technology reseller’s repertoire. The training required to understand the fundamentals of VoIP is relatively low compared to other technologies, and wholesale vendors are usually there to support their reseller network with any troubleshooting,...

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PRODUCT NEWS, TECHNICAL, BUSINESS, FEATURED

October 27, 2016

What You Need to Know about Kazoo 4.0

Since Kazoo 4.0 is currently being polished for release, we thought it was a good time to discuss some of the new features that will be available when your system is upgraded.

There’s a slew of new updates to come in the neatly wrapped package that is Kazoo 4.0.

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BUSINESS, FEATURED

October 13, 2016

What Does "Cloud Communications" Mean, Anyway?

Enterprise businesses are too big to rely on copper-wire telephone service anymore, so they use the cloud as a platform for their voice systems. Cloud, however, seems to still be regarded as an amorphous term in 2016, so let’s provide some simplified definitions around key terms regarding cloud communications and clear the air.

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VOIP, CLOUD COMMUNICATIONS, BUSINESS

October 12, 2016

5 Benefits Cloud Communications Brings to Business

When enterprise businesses search for a voice solution, a complete cloud communications solution is frequently presented as an option.

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COMPANY, BUSINESS

October 06, 2016

KazooCon 2016 agenda!

We’re so excited to officially announce sponsors and the agenda for KazooCon 2016. The event will be hosted on October 17th – 18th at Broadway Studios in San Francisco, CA. Inspired by Kazoo’s VoIP open-source platform and hosted by 2600Hz, KazooCon brings together developers, managed service providers, carriers and telecom evangelists to create unified communications systems.

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BUSINESS

October 06, 2016

Building Your Brand - Why White Labeling is So Important

Imagine this: You’re on the phone with a customer, nailing down your VoIP deal, when you say, “Alright, I’ll set you up in the XYZ user portal and you’ll be good to go!.” The customer responds, “XYZ? What’s that? You don’t make your own products?”

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BUSINESS

September 29, 2016

How Collaboration Propels the Landscape of Enterprise Voice

When we gather for KazooCon 2016 on October 17 & 18, we, as a community of voice resellers, do more than just network and evangelize our products. Together we solve problems and bring about change to the business voice industry. Collaboration is one of the single most powerful actions we can take.

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CUSTOMER, BUSINESS, FEATURED

September 28, 2016

2600Hz speaks with Nexmo CEO Tony Jamous

Nexmo operates a cloud communications platform that develops APIs for SMS, voice, and phone verifications. In June 2016, Vonage acquired Nexmo, positioning the combined company as a best-in-class leader across the two dominant modes of communication today – voice and messaging.  

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COMPANY, BUSINESS

September 20, 2016

What To Expect at KazooCon 2016

KazooCon is about the communications revolution, and this year we’re introducing the voice advances that enterprises have been waiting on.

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COMPANY, BUSINESS

September 05, 2016

40 Days to KazooCon 2016!

Only 40 days to KazooCon 2016, and Super Early Bird Tickets are expiring this Friday 9/9!

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BUSINESS

August 10, 2016

HOW TO FIND THE BEST TRUE VOIP PBX SYSTEM

In our previous blog post, we discussed what it means to be “True Cloud.” But how do you know when the platform you are using is True Cloud? How do you know which “cloud” to trust?

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BUSINESS, FEATURED

July 22, 2016

True Cloud - Let’s talk about it

As industries have shifted to “Cloud” technologies, it has become even more important to dive deeper and ascertain what companies mean when they boast about “Cloud Technology.”

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BUSINESS

June 28, 2016

Top 4 Business Benefits of Becoming a VoIP Reseller

1. GROW YOUR BRAND

With a white-label provider, you can sell VoIP services under your own brand.  This allows you to sell the services as though they are your own, without actually having to invest the time and money into building your own platform.

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TECHNICAL, COMPANY, BUSINESS

April 12, 2016

Working with FreeSWITCH as a core part of Kazoo

Today, the core architects of the Kazoo platform are in Milwaukee, WI working with the amazing FreeSWITCH team. The FreeSWITCH team runs an awesome open-source project that is on the bleeding edge of communications - always.

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COMPANY, BUSINESS

November 25, 2015

Kazoo’s First Independent International Community Conference - Moscow 2015

Open-Source is an enormous component of what powers 2600Hz. Not only are we supporting and contributing to other open-source projects, the Kazoo platform is open-source.

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ARCHIVES, BUSINESS

October 08, 2015

Detecting and Managing VoIP Fraud (Slides) - KazooCon 2015

This is an overview of VoIP fraud, different types of fraud and what telecommunication carriers are doing to combat this issue.

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ARCHIVES, PRODUCT NEWS, COMPANY, BUSINESS

October 08, 2015

Detecting and Managing VoIP Fraud - KazooCon 2015

This is an overview of VoIP fraud, different types of fraud and what telecommunication carriers are doing to combat this issue.

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ARCHIVES, PRODUCT NEWS, CUSTOMER, BUSINESS

August 03, 2015

2600Hz Case Study: A Look At Slable’s Partnership and How 2600Hz’s Offerings Improved Their Business

About Slable

Slable provides affordable enterprise I.T. and communication solutions for small-to-medium businesses (SMB) in the Washington, D.C. metropolitan area.

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ARCHIVES, BUSINESS

October 01, 2013

Amdahl's Law & Parallel Computing

We talked a lot about the various computing power laws in a previous blog post, but one of the themes was the ascent of parallelization in code.

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ARCHIVES, TECHNICAL, BUSINESS

July 13, 2013

Bezos Law

COMPUTING OVER TIME

When we think about advances in computing power, most people think of Moore’s Law, Kryder’s Law, or Nielsen’s law, which are about the pace of technical development. Moore’s law is the most well known, and talks about the pace of computational intensity doubling every 18-24 months.

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ARCHIVES, BUSINESS

April 25, 2013

Visualizing A Cyber Attack

Visualizing a Cyber Attack on a VoIP server. Really cool visualization!

The best part is that the honeypot (the server setup by the security researchers) is not even broadcast to the public internet as a VoIP server. Imagine the scale of attacks advertised servers receive.

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ARCHIVES, BUSINESS

March 11, 2013

Voice Isn't Dying

 

It seems like everywhere you look these days, someone is killing the voice network. ReadWriteWeb says “Microsoft’s Skype owns 1/3rd of a dying network” and Facebook has amobile client that now does free phone calls, but all of these projects are missing the point.

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DISASTER, RECOVERY, COMMUNICATIONS, ARCHIVES, BUSINESS

November 13, 2012

"If you're going through Hell, keep going."

“If you’re going through Hell, Keep Going” -Winston Churchill

Part 2 of our Disaster Recovery Series:

Winston Churchill had it right when he talked about perseverance. When things look grim, it’s time to double down and make things right. 
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COMMUNICATIONS, ARCHIVES, BUSINESS

November 11, 2012

BYOD vs CYOD

BYOD Versus CYOD: User Choice in a Policy Driven World

Humans crave freedom, but is freedom of choice practical in the Enterprise World? Since the iPhone launched in 2007, there’s been a remarkable trend.

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COMMUNICATIONS, ARCHIVES, COMPANY, BUSINESS

October 31, 2012

Lessons from Sandy on Outages and Customer Communications

Many companies are just getting started in social media and navigating that ocean of public opinion can be a handful. Customers can give your firm a positive, or a negative, image in a moment’s notice — via Twitter, Facebook and other sites.

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COMMUNICATIONS, ARCHIVES, BUSINESS

September 16, 2012

Carrier Innovation Goals

Check out this post from Joshua Goldbard from our team on TC3; an awesome conference in Silicon Valley.

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ARCHIVES, REDUNDANCY, RELIABILITY, VOIP, TELECOM, OUTAGE, PACKET8, COMPANY, DNS, GODADDY, 8X8, BUSINESS

September 13, 2012

How 2600Hz Stayed Up While GoDaddy Was Down: "Lessons on Running a Reliable VOIP Architecture"

This week’s GoDaddy outage took down millions of websites – but it also took down thousands of VoIP phones. Many people aren’t aware of how their VoIP phone is programmed, but it must know how to reach the VoIP service provider and usually

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SAAS, LINKS, COMMUNICATIONS, CLOUD, AT&T, ARCHIVES, CNET, VERIZON, TELECOM, TELEPHONY, FCC, IRELESS, TECHNICAL, BUSINESS

August 05, 2012

Telecom Reads

Monday Telecom (and related) Reads

Happy Monday everybody!

We thought we’d share some of the articles we’re reading today…

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AWS, COMMUNICATIONS, CLOUD, ARCHIVES, REDUNDANCY, ARCHITECTURE, 2600HZ, TECHNICAL, COMPANY, LEAP SECONDS, KAZZO, BUSINESS

July 01, 2012

Survival in a Fragile Communications World

How Do You Survive in this Fragile Cloud?

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BUSINESS COMMUNICATIONS, HACKER STORIES, SECRETS OF THE PHONE NETWORK, ARCHIVES, TELECOM, GOOGLE, TECHNICAL, BUSINESS

February 15, 2012

Secrets of the Phone Network: Why You Can't Text with Your Google Voice Number

Google’s foray into the Voice market has made a mess of text messaging. Don’t believe us? Check out this laundry list of complaints that go well into the hundreds

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BUSINESS COMMUNICATIONS, TUESDAY TIPS, ARCHIVES, BUSINESS

February 13, 2012

Frequently Used Telecom Terms Part 2

PSTN

Short for Public Switched Telephone Network, basically what preceded the VoIP era. It’s your standard telephone network that involves telephone lines, fiber optic cables, cell networks, satellites and telephone cables that were dropped

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