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Read about cutting edge telephony thought leadership, 2600Hz product updates, customer use cases and more!

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KAZOOCON, TELECOM, 2600HZ, CPAAS, AI, OOMA

November 06, 2023

Kazoocon: Announcements, Spotlights, & Updates

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KAZOOCON, KAZOO, EVENTS, TELECOMMUNICATIONS, TELECOM, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, 2600HZ BLOG, CX

July 08, 2022

Recapping KAZOOcon: What’s Trending for 2022 and Beyond

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, TELECOM, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, 2600HZ BLOG, PODCAST, CALL ANALYTICS, CALL REPORTING

April 06, 2022

April 2022 Podcast

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, TELECOM, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, 2600HZ BLOG, PODCAST, BRAND LOYALTY

March 11, 2022

March 2022 Podcast

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, TELECOM, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, CPAAS, 2600HZ BLOG, PODCAST, BRAND LOYALTY

February 09, 2022

February Podcast

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BUSINESS COMMUNICATIONS, BRANDING, TELECOMMUNICATIONS, TELECOM, 2600HZ BLOG, PODCAST, BRAND LOYALTY

June 10, 2021

June Podcast

Episode 28: Why Brand Loyalty is Key to Success

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BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK

May 31, 2021

Hybrid Work Best Practices | Part 3

Managing a Hybrid Workforce

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BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK

May 17, 2021

Hybrid Work Best Practices | Part 2

Hybrid Meetings

Following up on our first installment on technology for your hybrid workforce, this week we’re tackling how you can use those investments by focusing on hybrid meetings. We were all there for the explosion of the Zoom craze in early 2020 and, more likely than not, we all inevitably experienced “Zoom fatigue” in the months that followed. An Otter.ai study found that, of the over...

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ BLOG, PODCAST, HYBRID WORK

May 04, 2021

April Podcast

Episode 27: Equity in the Hybrid Workplace

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, TELEPHONY, 2600HZ, UNIFIED COMMUNICATIONS, CPAAS, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, TELECOM SECURITY, 2600HZ BLOG, HYBRID WORK

May 03, 2021

Hybrid Work Best Practices | Part 1

Invest in Tech

As thoughts of a post-pandemic world slowly begin to emerge, return to office (RTO) plans are top of mind for many business leaders these days. The growing need to balance workplace safety with worker preferences has led to the emergence of the hybrid model for RTO. While 2020 certainly showed us that work from home is not for everyone, it also highlighted how some people really...

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SECRETS OF THE PHONE NETWORK, TELECOMMUNICATIONS, TELECOM, TELEPHONY, 2600HZ BLOG, PODCAST

April 07, 2021

March Podcast

Episode 26: Why We're Running Out of Phone Numbers

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SECRETS OF THE PHONE NETWORK, TELECOMMUNICATIONS, TELECOM, TELEPHONY, 2600HZ BLOG

March 09, 2021

Why We’re Running Out of Phone Numbers

Unexpected Growth of PSTN Uses

When we think of the phone network and how we interact with it, what typically springs to mind are the end-user signaling devices we use, such as our office phones, chat clients, and mobile phones. The connecting fiber that runs through these devices is a move away from what we traditionally think of as the Public Service Telephone Network (PSTN)—the office phones...

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TELECOM, API, UNIFIED COMMUNICATIONS, RESELLER, CPAAS, UC, 2600HZ BLOG

June 06, 2019

Guest Blog: 7 Practical Ways CPaaS Technology Can Improve Your Business

According to IDC, enterprise spend on CPaaS is forecast to grow from $2 billion in 2017 to $10.9 billion by 2022. When you consider the ease of deployment, custom solutions, and cost-savings, it’s easy to understand why so many companies are looking at CPaaS to improve their business communications.

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BUSINESS COMMUNICATIONS, UCAAS, VOIP, TELECOM, CLOUD COMMUNICATIONS, SIP TECHNOLOGY, BUSINESS, PAAS, HOSTED, NET NEUTRALITY, BATTLE FOR THE INTERNET

December 11, 2017

Guest Blog: Vinix - Save the internet (How Neutrality Affects you)

Author: Mark Diaz - Founder ofVinix Global.Twitter-Facebook-LinkedIn  

The year was 2005. Vonage, an innovative communications pioneer, had introduced a little analog to digital box that allowed residential customers the ability to connect their home phones and call over the internet for significantly lower rates than the local telecom providers. They had just closed a $40M funding round to...

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BUSINESS COMMUNICATIONS, UCAAS, VOIP, TELECOM, CLOUD COMMUNICATIONS, BUSINESS, PAAS, TIP, HOSTED, TELECOM INFRA PROJECT

November 06, 2017

What is the Telecom Infra Project and How Is it Changing Business Communications?

This year we are proud and excited to announce that we are sponsoring the Telecom Infra Project (TIP) Summit in Santa Clara! But you may ask yourself, what the heck is TIP anyways. So we figured we’d dive into how the Telecom Infra Project is making waves and why those within the communications industry should pay attention.

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TECHNOLOGY, CLOUD, ARCHIVES, SBC, VOIP, TELECOM, TELEPHONY, 2600HZ, TECH, PRODUCT NEWS, TECHNICAL, COMPANY

October 30, 2012

Our Other Border Brother: Kamailio

Discussion here on Hacker News.

Those of you who follow 2600hz know that we use OpenSIPs as our Session Border Controller, or perhaps more accurately, our Edge Proxy. This is about to change: 2600hz is moving to Kamailio.

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ARCHIVES, REDUNDANCY, RELIABILITY, VOIP, TELECOM, OUTAGE, PACKET8, COMPANY, DNS, GODADDY, 8X8, BUSINESS

September 13, 2012

How 2600Hz Stayed Up While GoDaddy Was Down: "Lessons on Running a Reliable VOIP Architecture"

This week’s GoDaddy outage took down millions of websites – but it also took down thousands of VoIP phones. Many people aren’t aware of how their VoIP phone is programmed, but it must know how to reach the VoIP service provider and usually

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COMMUNICATIONS, ARCHIVES, VOIP, TELECOM, CLOUD COMMUNICATIONS, FUTURE OF TELECOM, PRESENCE

August 30, 2012

"Who am I?"

Back to the Future Part 1: Who Am I?

This post is brought to you by Joshua Goldbard. He’s our Biz Dev ambassador, a writer, loves talking to people and for some reason is crazy about phone systems. Find him out and about in the Bay Area or at the pub with a pint of Pliny the Elder in hand.

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SAAS, LINKS, COMMUNICATIONS, CLOUD, AT&T, ARCHIVES, CNET, VERIZON, TELECOM, TELEPHONY, FCC, IRELESS, TECHNICAL, BUSINESS

August 05, 2012

Telecom Reads

We thought we’d share some of the articles we’re reading today…

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BUSINESS COMMUNICATIONS, HACKER STORIES, SECRETS OF THE PHONE NETWORK, ARCHIVES, TELECOM, GOOGLE, TECHNICAL, BUSINESS

February 15, 2012

Secrets of the Phone Network: Why You Can't Text with Your Google Voice Number

Google’s foray into the Voice market has made a mess of text messaging. Don’t believe us? Check out this laundry list of complaints that go well into the hundreds

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