Like just about everything these days, the cloud communications industry is undergoing remarkable shifts at breakneck speeds, compelling service providers and MSPs to adapt swiftly to new trends and challenges. As we look back at the year that was and gaze into the crystal ball to see what 2024 holds, it's evident that the industry is experiencing pivotal changes that are reshaping the way...
BUSINESS COMMUNICATIONS, CLOUD COMPUTING, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, IOT, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP FRAUD, 2600HZ BLOG, TELECOM BLOG, AI, GENERATIVE AI, AI ETHICS, CLOUD COLLABORATION
December
12,
2023
Top Trends Service Providers Saw in 2023: What does the future hold for Cloud Comms?
UCAAS, CLOUD COMMUNICATIONS, APIS, AI, CLOUD COLLABORATION
July
10,
2023
Three Key Factors Driving the Acceleration of Cloud Communications
There is a widespread belief that cloud communications platforms are becoming increasingly similar in terms of features and other capabilities (e.g., extensibility, reliability). This perception of the cloud comms market led Elka Popova, Vice President and Senior Fellow for Information and Communications Technologies at Frost & Sullivan, to ask a group of telecom panelists at Cloud Connections...
KAZOO, AI, PRIVACY CONSIDERATIONS, AI SAFETY, AI ETHICS
June
30,
2023
Ethical AI / Telecom / Spiderman
CONTACT CENTER SOLUTIONS, AUTOMATION, AI, CALL CENTER AGENT
May
25,
2023
Takeaways from the Call & Contact Center Expo
Team 2600Hz had the privilege of participating in the Call & Contact Center Expo held in Las Vegas. This premier event serves as a comprehensive platform for companies, organizations, and professionals operating in the customer engagement, IT, and telecommunications sectors. With its broad scope, the expo offered invaluable insights into the latest tools, products, and solutions driving enhanced...
