2600HZ BLOG, CX, COLLABORATION, CALL ANALYTICS, FEEDBACK MANAGEMENT, CONTACT CENTER MANAGERS, CCAAS, CONTACT CENTER SOLUTIONS, CUSTOMER EXPERIENCE MANAGEMENT, CALL RECORDING, WORKFORCE MANAGEMENT, SCALABILITY, AUTOMATION
Five Reasons Why CCaaS Investments Are Soaring
BUSINESS COMMUNICATIONS, COMMUNICATIONS, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, HYBRID WORK, COLLABORATION
Improve Engagement With These Helpful Asynchronous Collaboration Best Practices
As we settle into another year that looks to be defined by flexible work arrangements, there has been an uptick in conversations about asynchronous collaboration. While it’d be fair to associate asynchronous work with the hybrid office as they’re often discussed in the same breath, it’s actually quite an established idea that most have experienced in any office job. Put simply, asynchronous...
