2600Hz Blog

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, IOT, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP FRAUD, 2600HZ BLOG, TELECOM BLOG, AI, GENERATIVE AI, AI ETHICS, CLOUD COLLABORATION

December 12, 2023

Top Trends Service Providers Saw in 2023: What does the future hold for Cloud Comms?

Like just about everything these days, the cloud communications industry is undergoing remarkable shifts at breakneck speeds, compelling service providers and MSPs to adapt swiftly to new trends and challenges. As we look back at the year that was and gaze into the crystal ball to see what 2024 holds, it's evident that the industry is experiencing pivotal changes that are reshaping the way...
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UCAAS, CLOUD COMMUNICATIONS, APIS, AI, CLOUD COLLABORATION

July 10, 2023

Three Key Factors Driving the Acceleration of Cloud Communications

There is a widespread belief that cloud communications platforms are becoming increasingly similar in terms of features and other capabilities (e.g., extensibility, reliability). This perception of the cloud comms market led Elka Popova, Vice President and Senior Fellow for Information and Communications Technologies at  Frost & Sullivan, to ask a group of telecom panelists at  Cloud Connections...
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UCAAS, 2600HZ, CLOUD COMMUNICATIONS, TMCNET, AMERICAN BUSINESS AWARDS

May 17, 2023

2600Hz: Honored with Two Additional Awards

We are so thrilled to receive two additional awards this year. We are honored to be recognized by American Business Awards as Company of the Year in Telecommunications and by TMCnet as 2023 Unified Communications Product of the Year Award.
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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, TELECOM, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, 2600HZ BLOG, PODCAST, CALL ANALYTICS, CALL REPORTING

April 06, 2022

April 2022 Podcast

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, TELECOM, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, 2600HZ BLOG, PODCAST, BRAND LOYALTY

March 11, 2022

March 2022 Podcast

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, TELECOM, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, CPAAS, 2600HZ BLOG, PODCAST, BRAND LOYALTY

February 09, 2022

February Podcast

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BUSINESS COMMUNICATIONS, COMMUNICATIONS, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, HYBRID WORK, COLLABORATION

January 24, 2022

Improve Engagement With These Helpful Asynchronous Collaboration Best Practices

As we settle into another year that looks to be defined by flexible work arrangements, there has been an uptick in conversations about asynchronous collaboration. While it’d be fair to associate asynchronous work with the hybrid office as they’re often discussed in the same breath, it’s actually quite an established idea that most have experienced in any office job. Put simply, asynchronous...

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, BROADSOFT, 2600HZ BLOG, PODCAST

January 12, 2022

January Podcast

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UCAAS, 2600HZ, CPAAS, MICROSOFT TEAMS

December 15, 2021

2600Hz 2021 Year in Review

While certainly not as tumultuous as 2020, 2021 still had plenty of change in store for all of us! We saw a return to the office and the emergence of the hybrid workplace, CPaaS gaining massive popularity, and a huge number of mergers and acquisitions within the industry. (Check out our recent industry year in review podcast for more on those topics!) As we reflect on 2021 and look forward to...

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, BUSINESS PHONES, API, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, PODCAST, MICROSOFT TEAMS

December 13, 2021

December Podcast

Episode 34: The 2021 Industry Roundup Episode

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CRM, BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, CPAAS, TELECOM BLOG

November 10, 2021

The CPaaS-Powered Future of Cloud Comms

The future of cloud communications is becoming increasingly clear, and it looks set to be driven by CPaaS, or Communications Platform as a Service. In fact, many early adopters are being proven out, with the IDC predicting the CPaaS market to grow from $4.2 billion in 2019 to $17.7 billion in 2024 and 451 Research forecasting the market to hit $21 billion in 2025. With that in mind, let’s quickly...

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, BUSINESS PHONES, API, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, PBX, FUTURE OF TELECOM, CPAAS, 2600HZ BLOG, PODCAST

November 09, 2021

November Podcast

Episode 33: CPaaS; or, How Did We Get Here?

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BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK

May 17, 2021

Hybrid Work Best Practices | Part 2

Hybrid Meetings

Following up on our first installment on technology for your hybrid workforce, this week we’re tackling how you can use those investments by focusing on hybrid meetings. We were all there for the explosion of the Zoom craze in early 2020 and, more likely than not, we all inevitably experienced “Zoom fatigue” in the months that followed. An Otter.ai study found that, of the over...

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, TELEPHONY, 2600HZ, UNIFIED COMMUNICATIONS, CPAAS, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, TELECOM SECURITY, 2600HZ BLOG, HYBRID WORK

May 03, 2021

Hybrid Work Best Practices | Part 1

Invest in Tech

As thoughts of a post-pandemic world slowly begin to emerge, return to office (RTO) plans are top of mind for many business leaders these days. The growing need to balance workplace safety with worker preferences has led to the emergence of the hybrid model for RTO. While 2020 certainly showed us that work from home is not for everyone, it also highlighted how some people really...

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COMMUNICATIONS, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, BUSINESS, UC

January 14, 2021

2600Hz 2020 Year in Review

2020 was certainly a year for the history books. It was a huge year for communication, technology, and the cloud, as businesses rapidly shifted to remote work. It was a big year for 2600Hz as we pivoted with the market and dedicated ourselves to doing everything we could to bring our partners more remote collaboration tools to help their customers stay connected. As we reflect on 2020 and look...

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UCAAS, API, CPAAS, AUTOMATIONS

December 18, 2020

Why Service Providers Need CPaaS to Succeed

A few years ago, UCaaS was the telecom buzzword everyone was talking about. It was many business’s first step into cloud communications and the concept of unifying communications was a game changer. Now that many businesses have moved their communications to the cloud and have unified them as much as UCaaS will technologically allow, new pain points have emerged and end users have new demands...

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BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, UC, TELEWORK, REMOTE WORK

March 10, 2020

Remote Work in the Era of Coronavirus

As coronavirus continues to spread around the world and across the US, more and more companies are asking their employees to work remotely. While there are obvious advantages to implementing a remote working strategy as a means to help mitigate further spread of the virus, it is easier said than done for many businesses.

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UCAAS, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, TELECOM CONFERENCE, UC, TELECOM BLOG

September 24, 2019

The State of the Market From the Cloud Comms Summit

Our team is always out and about at different industry event and we recently attended the Cloud Comms Summit in Leesburg, VA hosted by the Cloud Communications Alliance and Cavell Group. There was a lot of talk at the Cloud Comms Summit about the future of new platforms entering the market, so we wanted to share some of the insights we think you will find extremely valuable and that are pertinent...

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TELECOMMUNICATIONS, UCAAS, REDUNDANCY, RELIABILITY, BUSINESS, CPAAS, UC, TELECOM BLOG

February 28, 2019

3 Reasons to Consider a Cap and Grow Strategy

With more and more companies looking to expand and grow their business, you may be wondering how to keep up and what strategy is best to go with. To help you make an educated decision I wanted to share a few key benefits that business are realizing when implementing a cap and grow strategy that can help you expand your market in 2019 and beyond.

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TELECOMMUNICATIONS, UCAAS, REDUNDANCY, ARCHITECTURE, CPAAS, TELECOM BLOG

November 28, 2018

Not all redundancies are created equal

Redundancy is arguably one of the hottest topics in the telecom world today. Recently, there have been a plethora of network outages that have many UCaaS and CPaaS resellers questioning the redundancy setups and protocols of the solution they’re selling, and for good reason. If your customers are left in the dark when a data center goes down or when routine maintenance is performed, your...

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TELECOMMUNICATIONS, UCAAS, PROVISIONING, VOIP, UNIFIED COMMUNICATIONS, BUSINESS, UC, TELECOM BLOGS, PROVISIONER, VOIP PROVISIONER, TELECOM BLOG

November 02, 2018

Why Provisioning Sucks

(And here’s what 2600Hz is doing about it)

If you have ever dealt with phones, chances are you hate provisioning. If you do it manually, it is exceedingly tedious. If you do it automatically, it can be disastrous. Many organizations opt for a homogeneous equipment mix, supporting only one manufacturer with a proprietary provisioning solution because it works and that’s good enough.

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TELECOMMUNICATIONS, UCAAS, ASTERISK, UNIFIED COMMUNICATIONS, BUSINESS, UC, TELECOM BLOGS

October 11, 2018

In Case You Missed It - Top Telecom Headlines in Q3

As summer came to a close, so did a major open source acquisition. There’s been a lot of activity disrupting the industry, so in case you missed it, here’s a roundup of the top headlines that have been making waves and changing the unified communications landscape.

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MSP, ISP, KAZOO, UCAAS, PROVISIONING, VIRTUALPBX, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VALUE ADDED RESELLER, UC, MVNO, MVNE, MNO, TELECOM BLOGS, TELCO BLOG, 2600HZ BLOG

July 18, 2018

Guest Blog: Practice What You Preach - Delivering Top Notch Customer Support in Telecom

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MSP, ISP, KAZOO, UCAAS, PROVISIONING, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VALUE ADDED RESELLER, UC, MVNO, MVNE, MNO

May 28, 2018

Today’s MVNO Secret Sauce: Creating Specialty Solutions and Increased Functionality through Open-Source

MVNOs (Mobile Virtual Network Operators) have enjoyed a well-developed industry for some time in European markets. However, for those in the U.S., the landscape has historically been different. The Big 4 MNOs have been the default go-to for many customers and businesses. 

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KAZOO, SECURITY, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, VOIP FRAUD, UC, TELECOM SECURITY, TELECOM FRAUD

May 22, 2018

Protecting Your Business By Controlling Telecom Fraud: Carrier Management

"Protecting Your Business by Controlling Telecom Fraud " Is an educational blog that covers several best practices to help you protect your business from fraudulent activity. Over a series of blogs and webinars, we’ll dive into the fundamentals of VoIP fraud, identify typical fraud activities, and discuss essential prevention methodologies you can use to protect your platform, your customers, and...

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KAZOO, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, USER CONFERENCE, TELECOM EVENTS, VALUE ADDED RESELLER, TELECOM CONFERENCE, MANAGED SERVICE PROVIDERS

April 25, 2018

KAZOOcon 2018: Check Out The Incredible Industry Speakers Enhancing Our Program

KAZOOCon 2018 is disrupting the telecom landscape and the future of communications. This year we've invited several fascinating speakers to join our program to offer a once in a lifetime conference experience.

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KAZOO, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, USER CONFERENCE, VALUE ADDED RESELLER, TELECOM CONFERENCE, MANAGED SERVICE PROVIDERS

April 17, 2018

2600Hz: The Best Kept Secret in VoIP & UCaaS

Ever wonder why 2600Hz  seems to be hidden in the shadows?  Learn about how  KAZOO infrastructure is powering some major players in the UCaaS space, and why KAZOO is telecom's best kept secret. Plus a shout out to KAZOOcon!

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KAZOO, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, USER CONFERENCE, TELECOM EVENTS, VALUE ADDED RESELLER, TELECOM CONFERENCE, MANAGED SERVICE PROVIDERS

April 11, 2018

World, Meet KAZOOcon: The Conference Disrupting Telecom INNOVATION

Telecom conferences are a dime a dozen, but not anymore. KAZOOCon 2018 is disrupting the telecom landscape and the future of communications. But to gain insight on why this conference is so valuable, you have to understand the story. So let's go back to where it began, how it evolved and why this year's event is going above and beyond all the rest. 

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KAZOO, SECURITY, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY

March 26, 2018

Protecting Your Business By Controlling Telecom Fraud: Preventing Hacked Equipment & Settings

"Protecting Your Business by Controlling Telecom Fraud " Is an educational blog that covers several best practices to help you protect your business from fraudulent activity. Over a series of blogs and webinars, we’ll dive into the fundamentals of VoIP fraud, identify typical fraud activities, and discuss essential prevention methodologies you can use to protect your platform, your customers,...

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BUSINESS COMMUNICATIONS, UCAAS, VOIP, TELECOM, CLOUD COMMUNICATIONS, SIP TECHNOLOGY, BUSINESS, PAAS, HOSTED, NET NEUTRALITY, BATTLE FOR THE INTERNET

December 11, 2017

Guest Blog: Vinix - Save the internet (How Neutrality Affects you)

Author: Mark Diaz - Founder ofVinix Global.Twitter-Facebook-LinkedIn  

The year was 2005. Vonage, an innovative communications pioneer, had introduced a little analog to digital box that allowed residential customers the ability to connect their home phones and call over the internet for significantly lower rates than the local telecom providers. They had just closed a $40M funding round to...

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BUSINESS COMMUNICATIONS, UCAAS, VOIP, TELECOM, CLOUD COMMUNICATIONS, BUSINESS, PAAS, TIP, HOSTED, TELECOM INFRA PROJECT

November 06, 2017

What is the Telecom Infra Project and How Is it Changing Business Communications?

This year we are proud and excited to announce that we are sponsoring the Telecom Infra Project (TIP) Summit in Santa Clara! But you may ask yourself, what the heck is TIP anyways. So we figured we’d dive into how the Telecom Infra Project is making waves and why those within the communications industry should pay attention.

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UCAAS, VOIP, CLOUD COMMUNICATIONS, BUSINESS, GENBAND, SONUS, PAAS

November 03, 2017

Tis the Season of Mergers: How Genband & Sonus Fit Together

Another day, another telco merger! Last weekCisco announced it bought BroadSoftfor $1.9 billion dollars, this week Genband and Sonus have announced the completion of their merger into a new company called Ribbon Communications. Former Sonus and Genband shareholders each own approximately 50% of the parent company, which had approximately 102 million shares outstanding post close. Genband’s...

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