2600Hz Blog

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, IOT, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP FRAUD, 2600HZ BLOG, TELECOM BLOG, AI, GENERATIVE AI, AI ETHICS, CLOUD COLLABORATION

December 12, 2023

Top Trends Service Providers Saw in 2023: What does the future hold for Cloud Comms?

Like just about everything these days, the cloud communications industry is undergoing remarkable shifts at breakneck speeds, compelling service providers and MSPs to adapt swiftly to new trends and challenges. As we look back at the year that was and gaze into the crystal ball to see what 2024 holds, it's evident that the industry is experiencing pivotal changes that are reshaping the way...
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KAZOO, COMMUNICATIONS, 2600HZ, FEATURED, 2600HZ BLOG, TELECOM BLOG, REMOTE WORK, HYBRID WORK, IP TELEPHONY

March 28, 2023

2600Hz: Winner of Two TMCnet Awards

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CRM, BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, CPAAS, TELECOM BLOG

November 10, 2021

The CPaaS-Powered Future of Cloud Comms

The future of cloud communications is becoming increasingly clear, and it looks set to be driven by CPaaS, or Communications Platform as a Service. In fact, many early adopters are being proven out, with the IDC predicting the CPaaS market to grow from $4.2 billion in 2019 to $17.7 billion in 2024 and 451 Research forecasting the market to hit $21 billion in 2025. With that in mind, let’s quickly...

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TELECOM SECURITY, TELECOM BLOG, E911

February 11, 2020

Are You Ready for the New E911 Compliance Changes?

E911 compliances changes were signed into law on February 16th, 2018 that require companies to be compliant with E911 revisions. These changes, otherwise known as Kari's Law, are going into effect on February 16th, 2020 and it is imperative that companies be compliant with the revisions. The changes are named after Kari Dunn Hunt who was killed by her estranged husband in a hotel room after her...

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SIP, BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, VOIP, SIP TECHNOLOGY, TELECOM BLOG

October 10, 2019

How to find the best SIP Trunk Provider - Skyetel Guest Blog

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UCAAS, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, TELECOM CONFERENCE, UC, TELECOM BLOG

September 24, 2019

The State of the Market From the Cloud Comms Summit

Our team is always out and about at different industry event and we recently attended the Cloud Comms Summit in Leesburg, VA hosted by the Cloud Communications Alliance and Cavell Group. There was a lot of talk at the Cloud Comms Summit about the future of new platforms entering the market, so we wanted to share some of the insights we think you will find extremely valuable and that are pertinent...

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TELECOMMUNICATIONS, UCAAS, REDUNDANCY, RELIABILITY, BUSINESS, CPAAS, UC, TELECOM BLOG

February 28, 2019

3 Reasons to Consider a Cap and Grow Strategy

With more and more companies looking to expand and grow their business, you may be wondering how to keep up and what strategy is best to go with. To help you make an educated decision I wanted to share a few key benefits that business are realizing when implementing a cap and grow strategy that can help you expand your market in 2019 and beyond.

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REDUNDANCY, 2600HZ, 2600HZ BLOG, TELECOM BLOG

February 21, 2019

What does redundancy mean to 2600Hz?

Here at 2600Hz, we value transparency and communication especially when it comes to important topics that are critical to our Partners and their businesses. As a member of the 2600Hz team, I’m always curious to know what’s going on, what people here are thinking about, and how they feel about consequential topics in telecom. So, I recently sat down with Patrick Sullivan, our COO, to get inside...

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ERLANG, ARCHITECTURE, TELECOM BLOGS, TELCO BLOG, TELECOM BLOG

January 18, 2019

Why Erlang? Part 2

Last week in Why Erlang? Part 1, we talked about some basics when it comes to Erlang, KAZOO, and single-server software. If you haven't read it already, make sure you do so before reading Part 2. Ready? Let's dive in!

Adding data centers

Now that the software has a shared database and the SPOFs have been addressed, the software needs to consider communicating over a wider area network (WAN) -...

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ERLANG, CODE, ARCHITECTURE, BUSINESS, TELCO BLOG, TELECOM BLOG

January 11, 2019

Why Erlang? Part 1

For a first pass, I wanted to talk about some of the high-level reasons Erlang was chosen for KAZOO back in 2010. Even if you aren't technical I hope you'll find some value in reading this.

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TELECOMMUNICATIONS, UCAAS, REDUNDANCY, ARCHITECTURE, CPAAS, TELECOM BLOG

November 28, 2018

Not all redundancies are created equal

Redundancy is arguably one of the hottest topics in the telecom world today. Recently, there have been a plethora of network outages that have many UCaaS and CPaaS resellers questioning the redundancy setups and protocols of the solution they’re selling, and for good reason. If your customers are left in the dark when a data center goes down or when routine maintenance is performed, your...

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TELECOMMUNICATIONS, UCAAS, PROVISIONING, VOIP, UNIFIED COMMUNICATIONS, BUSINESS, UC, TELECOM BLOGS, PROVISIONER, VOIP PROVISIONER, TELECOM BLOG

November 02, 2018

Why Provisioning Sucks

(And here’s what 2600Hz is doing about it)

If you have ever dealt with phones, chances are you hate provisioning. If you do it manually, it is exceedingly tedious. If you do it automatically, it can be disastrous. Many organizations opt for a homogeneous equipment mix, supporting only one manufacturer with a proprietary provisioning solution because it works and that’s good enough.

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