We are thrilled to announce the launch of our revamped documentation site for 2600Hz. This major upgrade is designed to provide an enhanced and seamless experience for developers, users, and administrators alike. Here’s a sneak peek into what’s new and why you should be excited about this transformation.
2600HZ BLOG, MIGRATION, BROADWORKS, WEBEX, UCAAS MIGRAITON, CCAAS MIGRATION
Broadly Not Working: It’s Time to Migrate Away from BroadWorks
By Nicola Fidanzia, Head of 2600Hz Sales Engineering and Professional Services at Ooma
BUSINESS COMMUNICATIONS, CLOUD COMPUTING, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, IOT, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP FRAUD, 2600HZ BLOG, TELECOM BLOG, AI, GENERATIVE AI, AI ETHICS, CLOUD COLLABORATION
Top Trends Service Providers Saw in 2023: What does the future hold for Cloud Comms?
2600HZ BLOG, CX, COLLABORATION, CALL ANALYTICS, FEEDBACK MANAGEMENT, CONTACT CENTER MANAGERS, CCAAS, CONTACT CENTER SOLUTIONS, CUSTOMER EXPERIENCE MANAGEMENT, CALL RECORDING, WORKFORCE MANAGEMENT, SCALABILITY, AUTOMATION
Five Reasons Why CCaaS Investments Are Soaring
2600HZ, TELCOM, 2600HZ BLOG, REMOTE WORK, HYBRID WORK
2600Hz: Distributed Workforce Success
BUSINESS COMMUNICATIONS, API, CUSTOMER, BUSINESS, CPAAS, UC, 2600HZ BLOG, APIS
Five Tips on Being Successful among the Convergence of Technologies
BUSINESS COMMUNICATIONS, COMMUNICATIONS, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, HYBRID WORK, COLLABORATION
Improve Engagement With These Helpful Asynchronous Collaboration Best Practices
As we settle into another year that looks to be defined by flexible work arrangements, there has been an uptick in conversations about asynchronous collaboration. While it’d be fair to associate asynchronous work with the hybrid office as they’re often discussed in the same breath, it’s actually quite an established idea that most have experienced in any office job. Put simply, asynchronous...
BUSINESS COMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, BUSINESS PHONES, API, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, PODCAST, MICROSOFT TEAMS
December Podcast
Episode 34: The 2021 Industry Roundup Episode
BUSINESS COMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, BUSINESS PHONES, API, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, PBX, FUTURE OF TELECOM, CPAAS, 2600HZ BLOG, PODCAST
November Podcast
Episode 33: CPaaS; or, How Did We Get Here?
ERLANG, DEVELOPER, SOFTWARE, HACKING, HACKATHON, 2600HZ BLOG
SpawnFest Q&A
Hackathons are sprint coding events, typically running for 48 continuous hours, that give developers the opportunity to tap into that sense of creativity that got them hooked on coding. These events let developers test out ideas they may not have had an opportunity to explore, all while competing in a supportive environment of peers and colleagues. 2600Hz is excited to be sponsoring this year’s ...
BUSINESS COMMUNICATIONS, BRANDING, TELECOMMUNICATIONS, TELECOM, 2600HZ BLOG, PODCAST, BRAND LOYALTY
June Podcast
Episode 28: Why Brand Loyalty is Key to Success
BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 3
Managing a Hybrid Workforce
BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 2
Hybrid Meetings
Following up on our first installment on technology for your hybrid workforce, this week we’re tackling how you can use those investments by focusing on hybrid meetings. We were all there for the explosion of the Zoom craze in early 2020 and, more likely than not, we all inevitably experienced “Zoom fatigue” in the months that followed. An Otter.ai study found that, of the over...
BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ BLOG, PODCAST, HYBRID WORK
April Podcast
Episode 27: Equity in the Hybrid Workplace
BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, TELEPHONY, 2600HZ, UNIFIED COMMUNICATIONS, CPAAS, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, TELECOM SECURITY, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 1
Invest in Tech
As thoughts of a post-pandemic world slowly begin to emerge, return to office (RTO) plans are top of mind for many business leaders these days. The growing need to balance workplace safety with worker preferences has led to the emergence of the hybrid model for RTO. While 2020 certainly showed us that work from home is not for everyone, it also highlighted how some people really...
SECRETS OF THE PHONE NETWORK, TELECOMMUNICATIONS, TELECOM, TELEPHONY, 2600HZ BLOG, PODCAST
March Podcast
Episode 26: Why We're Running Out of Phone Numbers
SECRETS OF THE PHONE NETWORK, TELECOMMUNICATIONS, TELECOM, TELEPHONY, 2600HZ BLOG
Why We’re Running Out of Phone Numbers
Unexpected Growth of PSTN Uses
When we think of the phone network and how we interact with it, what typically springs to mind are the end-user signaling devices we use, such as our office phones, chat clients, and mobile phones. The connecting fiber that runs through these devices is a move away from what we traditionally think of as the Public Service Telephone Network (PSTN)—the office phones...
TELECOM, API, UNIFIED COMMUNICATIONS, RESELLER, CPAAS, UC, 2600HZ BLOG
Guest Blog: 7 Practical Ways CPaaS Technology Can Improve Your Business
According to IDC, enterprise spend on CPaaS is forecast to grow from $2 billion in 2017 to $10.9 billion by 2022. When you consider the ease of deployment, custom solutions, and cost-savings, it’s easy to understand why so many companies are looking at CPaaS to improve their business communications.
REDUNDANCY, 2600HZ, 2600HZ BLOG, TELECOM BLOG
What does redundancy mean to 2600Hz?
Here at 2600Hz, we value transparency and communication especially when it comes to important topics that are critical to our Partners and their businesses. As a member of the 2600Hz team, I’m always curious to know what’s going on, what people here are thinking about, and how they feel about consequential topics in telecom. So, I recently sat down with Patrick Sullivan, our COO, to get inside...
MSP, ISP, KAZOO, UCAAS, PROVISIONING, VIRTUALPBX, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VALUE ADDED RESELLER, UC, MVNO, MVNE, MNO, TELECOM BLOGS, TELCO BLOG, 2600HZ BLOG