2600Hz Blog

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, 2600HZ BLOG, TELECOM BLOG, CCAAS, CLOUD COLLABORATION, DOCUMENTATION, ASTRO, USER GUIDES

August 15, 2024

A new doc site? In this economy?!

We are thrilled to announce the launch of our revamped documentation site for 2600Hz. This major upgrade is designed to provide an enhanced and seamless experience for developers, users, and administrators alike. Here’s a sneak peek into what’s new and why you should be excited about this transformation.

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2600HZ BLOG, MIGRATION, BROADWORKS, WEBEX, UCAAS MIGRAITON, CCAAS MIGRATION

July 23, 2024

Broadly Not Working: It’s Time to Migrate Away from BroadWorks

By Nicola Fidanzia, Head of 2600Hz Sales Engineering and Professional Services at Ooma

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, IOT, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP FRAUD, 2600HZ BLOG, TELECOM BLOG, AI, GENERATIVE AI, AI ETHICS, CLOUD COLLABORATION

December 12, 2023

Top Trends Service Providers Saw in 2023: What does the future hold for Cloud Comms?

Like just about everything these days, the cloud communications industry is undergoing remarkable shifts at breakneck speeds, compelling service providers and MSPs to adapt swiftly to new trends and challenges. As we look back at the year that was and gaze into the crystal ball to see what 2024 holds, it's evident that the industry is experiencing pivotal changes that are reshaping the way...
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KAZOO, COMMUNICATIONS, 2600HZ, FEATURED, 2600HZ BLOG, TELECOM BLOG, REMOTE WORK, HYBRID WORK, IP TELEPHONY

March 28, 2023

2600Hz: Winner of Two TMCnet Awards

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BUSINESS COMMUNICATIONS, KAZOO, 2600HZ, CLOUD COMMUNICATIONS, 2600HZ BLOG, SMS

March 07, 2023

Introducing 10DLC: What Is It And How Do You Prepare?

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BUSINESS COMMUNICATIONS, KAZOO, TELECOMMUNICATIONS, CISCO, VOIP, 2600HZ, CLOUD COMMUNICATIONS, BROADSOFT, 2600HZ BLOG, MWC BARCELONA

February 27, 2023

MWC Barcelona: Expanding Reach into Global Markets

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2600HZ BLOG, CX, COLLABORATION, CALL ANALYTICS, FEEDBACK MANAGEMENT, CONTACT CENTER MANAGERS, CCAAS, CONTACT CENTER SOLUTIONS, CUSTOMER EXPERIENCE MANAGEMENT, CALL RECORDING, WORKFORCE MANAGEMENT, SCALABILITY, AUTOMATION

December 12, 2022

Five Reasons Why CCaaS Investments Are Soaring

During a time of economic downturn, contact centers are forced to do more with less. Even though this may sound difficult, it is entirely possibly with cloud solutions. The benefits of the cloud are reemerging, such as lower upfront costs, reduced IT staffing, and instant software updates. As a result, CCaaS investments are soaring. Those businesses who recognize the importance of the customer...
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2600HZ, TELCOM, 2600HZ BLOG, REMOTE WORK, HYBRID WORK

October 06, 2022

2600Hz: Distributed Workforce Success

Last year, we posted a 3-part series on hybrid work, investing in  technology to support a distributed workforce, streamlining  virtual meetings, and managing a  hybrid workforce. A year later, returning to the office is a very hot topic! As of Labor Day, many companies wanted their employees back in the office. Several CEOs are now  demanding their workers come back to headquarters. As many CEOs...
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KAZOOCON, KAZOO, EVENTS, TELECOMMUNICATIONS, TELECOM, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, 2600HZ BLOG, CX

July 08, 2022

Recapping KAZOOcon: What’s Trending for 2022 and Beyond

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BUSINESS COMMUNICATIONS, API, CUSTOMER, BUSINESS, CPAAS, UC, 2600HZ BLOG, APIS

May 17, 2022

Five Tips on Being Successful among the Convergence of Technologies

In order to compe te in today's m ar ket, businesses need to be flexible and agile, which requires taking advantage of different tech nologies. These technologies, while developed to streamline businesses, can be overwhelming because there are so many different apps and tools, and these new technologies may not easily integrate into your current platform. But through CPaaS and the use of APIs,...
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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, TELECOM, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, 2600HZ BLOG, PODCAST, CALL ANALYTICS, CALL REPORTING

April 06, 2022

April 2022 Podcast

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, TELECOM, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, 2600HZ BLOG, PODCAST, BRAND LOYALTY

March 11, 2022

March 2022 Podcast

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, TELECOM, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, CPAAS, 2600HZ BLOG, PODCAST, BRAND LOYALTY

February 09, 2022

February Podcast

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BUSINESS COMMUNICATIONS, COMMUNICATIONS, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, HYBRID WORK, COLLABORATION

January 24, 2022

Improve Engagement With These Helpful Asynchronous Collaboration Best Practices

As we settle into another year that looks to be defined by flexible work arrangements, there has been an uptick in conversations about asynchronous collaboration. While it’d be fair to associate asynchronous work with the hybrid office as they’re often discussed in the same breath, it’s actually quite an established idea that most have experienced in any office job. Put simply, asynchronous...

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, BUSINESS PHONES, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, BROADSOFT, 2600HZ BLOG, PODCAST

January 12, 2022

January Podcast

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, BUSINESS PHONES, API, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, PODCAST, MICROSOFT TEAMS

December 13, 2021

December Podcast

Episode 34: The 2021 Industry Roundup Episode

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, BUSINESS PHONES, API, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, PBX, FUTURE OF TELECOM, CPAAS, 2600HZ BLOG, PODCAST

November 09, 2021

November Podcast

Episode 33: CPaaS; or, How Did We Get Here?

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2600HZ BLOG, PODCAST

October 20, 2021

October Podcast

Episode 32: Cloud Comms US Recap

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KAZOO, 2600HZ BLOG, PODCAST

October 01, 2021

September Podcast

Episode 31: KAZOO & Microsoft Teams

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KAZOO, 2600HZ BLOG, PODCAST

September 02, 2021

August Podcast

Episode 30: What's New with KAZOO?

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ERLANG, DEVELOPER, SOFTWARE, HACKING, HACKATHON, 2600HZ BLOG

August 19, 2021

SpawnFest Q&A

Hackathons are sprint coding events, typically running for 48 continuous hours, that give developers the opportunity to tap into that sense of creativity that got them hooked on coding. These events let developers test out ideas they may not have had an opportunity to explore, all while competing in a supportive environment of peers and colleagues. 2600Hz is excited to be sponsoring this year’s ...

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DEVELOPER, 2600HZ BLOG, PODCAST

July 12, 2021

July Podcast

Episode 29: SpawnFest!

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BUSINESS COMMUNICATIONS, BRANDING, TELECOMMUNICATIONS, TELECOM, 2600HZ BLOG, PODCAST, BRAND LOYALTY

June 10, 2021

June Podcast

Episode 28: Why Brand Loyalty is Key to Success

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BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK

May 31, 2021

Hybrid Work Best Practices | Part 3

Managing a Hybrid Workforce

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BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK

May 17, 2021

Hybrid Work Best Practices | Part 2

Hybrid Meetings

Following up on our first installment on technology for your hybrid workforce, this week we’re tackling how you can use those investments by focusing on hybrid meetings. We were all there for the explosion of the Zoom craze in early 2020 and, more likely than not, we all inevitably experienced “Zoom fatigue” in the months that followed. An Otter.ai study found that, of the over...

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ BLOG, PODCAST, HYBRID WORK

May 04, 2021

April Podcast

Episode 27: Equity in the Hybrid Workplace

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, TELEPHONY, 2600HZ, UNIFIED COMMUNICATIONS, CPAAS, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, TELECOM SECURITY, 2600HZ BLOG, HYBRID WORK

May 03, 2021

Hybrid Work Best Practices | Part 1

Invest in Tech

As thoughts of a post-pandemic world slowly begin to emerge, return to office (RTO) plans are top of mind for many business leaders these days. The growing need to balance workplace safety with worker preferences has led to the emergence of the hybrid model for RTO. While 2020 certainly showed us that work from home is not for everyone, it also highlighted how some people really...

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SECRETS OF THE PHONE NETWORK, TELECOMMUNICATIONS, TELECOM, TELEPHONY, 2600HZ BLOG, PODCAST

April 07, 2021

March Podcast

Episode 26: Why We're Running Out of Phone Numbers

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SECRETS OF THE PHONE NETWORK, TELECOMMUNICATIONS, TELECOM, TELEPHONY, 2600HZ BLOG

March 09, 2021

Why We’re Running Out of Phone Numbers

Unexpected Growth of PSTN Uses

When we think of the phone network and how we interact with it, what typically springs to mind are the end-user signaling devices we use, such as our office phones, chat clients, and mobile phones. The connecting fiber that runs through these devices is a move away from what we traditionally think of as the Public Service Telephone Network (PSTN)—the office phones...

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TELECOM, API, UNIFIED COMMUNICATIONS, RESELLER, CPAAS, UC, 2600HZ BLOG

June 06, 2019

Guest Blog: 7 Practical Ways CPaaS Technology Can Improve Your Business

According to IDC, enterprise spend on CPaaS is forecast to grow from $2 billion in 2017 to $10.9 billion by 2022. When you consider the ease of deployment, custom solutions, and cost-savings, it’s easy to understand why so many companies are looking at CPaaS to improve their business communications.

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REDUNDANCY, 2600HZ, 2600HZ BLOG, TELECOM BLOG

February 21, 2019

What does redundancy mean to 2600Hz?

Here at 2600Hz, we value transparency and communication especially when it comes to important topics that are critical to our Partners and their businesses. As a member of the 2600Hz team, I’m always curious to know what’s going on, what people here are thinking about, and how they feel about consequential topics in telecom. So, I recently sat down with Patrick Sullivan, our COO, to get inside...

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MSP, ISP, KAZOO, UCAAS, PROVISIONING, VIRTUALPBX, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VALUE ADDED RESELLER, UC, MVNO, MVNE, MNO, TELECOM BLOGS, TELCO BLOG, 2600HZ BLOG

July 18, 2018

Guest Blog: Practice What You Preach - Delivering Top Notch Customer Support in Telecom

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