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June 25, 2024

“Fish are friends, not food!” How Carriers Can Keep Swimming as Metaswitch Goes Belly Up

by Chris Burgy, Senior Vice President of Corporate Development at Ooma 

Microsoft sometimes reminds me of Bruce the Shark from “Finding Nemo,” the character who keeps repeating “Fish are friends, not food” before getting a whiff of blood and going into a wild feeding frenzy.

Seriously, I believe Microsoft wants to have good relationships with its partners – including telecom providers – and...

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, IOT, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP FRAUD, 2600HZ BLOG, TELECOM BLOG, AI, GENERATIVE AI, AI ETHICS, CLOUD COLLABORATION

December 12, 2023

Top Trends Service Providers Saw in 2023: What does the future hold for Cloud Comms?

Like just about everything these days, the cloud communications industry is undergoing remarkable shifts at breakneck speeds, compelling service providers and MSPs to adapt swiftly to new trends and challenges. As we look back at the year that was and gaze into the crystal ball to see what 2024 holds, it's evident that the industry is experiencing pivotal changes that are reshaping the way...
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UCAAS, CLOUD COMMUNICATIONS, APIS, AI, CLOUD COLLABORATION

July 10, 2023

Three Key Factors Driving the Acceleration of Cloud Communications

There is a widespread belief that cloud communications platforms are becoming increasingly similar in terms of features and other capabilities (e.g., extensibility, reliability). This perception of the cloud comms market led Elka Popova, Vice President and Senior Fellow for Information and Communications Technologies at  Frost & Sullivan, to ask a group of telecom panelists at  Cloud Connections...
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