CRM, BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, CPAAS, TELECOM BLOG
The CPaaS-Powered Future of Cloud Comms
The future of cloud communications is becoming increasingly clear, and it looks set to be driven by CPaaS, or Communications Platform as a Service. In fact, many early adopters are being proven out, with the IDC predicting the CPaaS market to grow from $4.2 billion in 2019 to $17.7 billion in 2024 and 451 Research forecasting the market to hit $21 billion in 2025. With that in mind, let’s quickly...
BUSINESS COMMUNICATIONS, BRANDING, TELECOMMUNICATIONS, TELECOM, 2600HZ BLOG, PODCAST, BRAND LOYALTY
Episode 28: Why Brand Loyalty is Key to Success
BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 3
Managing a Hybrid Workforce
BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 2
Following up on our first installment on technology for your hybrid workforce, this week we’re tackling how you can use those investments by focusing on hybrid meetings. We were all there for the explosion of the Zoom craze in early 2020 and, more likely than not, we all inevitably experienced “Zoom fatigue” in the months that followed. An Otter.ai study found that, of the over...
BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ BLOG, PODCAST, HYBRID WORK
Episode 27: Equity in the Hybrid Workplace
BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, TELEPHONY, 2600HZ, UNIFIED COMMUNICATIONS, FEATURED, CPAAS, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, TELECOM SECURITY, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 1
Invest in Tech
As thoughts of a post-pandemic world slowly begin to emerge, return to office (RTO) plans are top of mind for many business leaders these days. The growing need to balance workplace safety with worker preferences has led to the emergence of the hybrid model for RTO. While 2020 certainly showed us that work from home is not for everyone, it also highlighted how some people really...
SECRETS OF THE PHONE NETWORK, TELECOMMUNICATIONS, TELECOM, TELEPHONY, 2600HZ BLOG, PODCAST
Episode 26: Why We're Running Out of Phone Numbers
SECRETS OF THE PHONE NETWORK, TELECOMMUNICATIONS, TELECOM, TELEPHONY, FEATURED, 2600HZ BLOG
Why We’re Running Out of Phone Numbers
Unexpected Growth of PSTN Uses
When we think of the phone network and how we interact with it, what typically springs to mind are the end-user signaling devices we use, such as our office phones, chat clients, and mobile phones. The connecting fiber that runs through these devices is a move away from what we traditionally think of as the Public Service Telephone Network (PSTN)—the office phones...
BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, UC, TELEWORK, REMOTE WORK
Remote Work in the Era of Coronavirus
As coronavirus continues to spread around the world and across the US, more and more companies are asking their employees to work remotely. While there are obvious advantages to implementing a remote working strategy as a means to help mitigate further spread of the virus, it is easier said than done for many businesses.
MSP, BILLING, TELECOMMUNICATIONS, RESELLER, BUSINESS, MANAGED SERVICE PROVIDERS, ONBOARDING
Selling & Onboarding in a Competitive Market: 5 Things You Need to Know
If you’ve ever struggled with onboarding or finding your position in a competitive market, you are definitely not alone. There are many common challenges and limitations resellers face in their day to day when trying to close more business and get new customers up and running. We recently hosted a Go-To-Market Success Panel: How to Sell and Onboard in a Competitive Space, where we addressed...
TELECOMMUNICATIONS, UCAAS, REDUNDANCY, RELIABILITY, BUSINESS, FEATURED, CPAAS, UC, TELECOM BLOG
3 Reasons to Consider a Cap and Grow Strategy
With more and more companies looking to expand and grow their business, you may be wondering how to keep up and what strategy is best to go with. To help you make an educated decision I wanted to share a few key benefits that business are realizing when implementing a cap and grow strategy that can help you expand your market in 2019 and beyond.
TELECOMMUNICATIONS, UCAAS, REDUNDANCY, ARCHITECTURE, CPAAS, TELECOM BLOG
Not all redundancies are created equal
Redundancy is arguably one of the hottest topics in the telecom world today. Recently, there have been a plethora of network outages that have many UCaaS and CPaaS resellers questioning the redundancy setups and protocols of the solution they’re selling, and for good reason. If your customers are left in the dark when a data center goes down or when routine maintenance is performed, your...
TELECOMMUNICATIONS, UCAAS, PROVISIONING, VOIP, UNIFIED COMMUNICATIONS, BUSINESS, UC, TELECOM BLOGS, PROVISIONER, VOIP PROVISIONER, TELECOM BLOG
Why Provisioning Sucks
(And here’s what 2600Hz is doing about it)
If you have ever dealt with phones, chances are you hate provisioning. If you do it manually, it is exceedingly tedious. If you do it automatically, it can be disastrous. Many organizations opt for a homogeneous equipment mix, supporting only one manufacturer with a proprietary provisioning solution because it works and that’s good enough.
TELECOMMUNICATIONS, UCAAS, ASTERISK, UNIFIED COMMUNICATIONS, BUSINESS, UC, TELECOM BLOGS
In Case You Missed It - Top Telecom Headlines in Q3
As summer came to a close, so did a major open source acquisition. There’s been a lot of activity disrupting the industry, so in case you missed it, here’s a roundup of the top headlines that have been making waves and changing the unified communications landscape.