We are thrilled to announce the launch of our revamped documentation site for 2600Hz. This major upgrade is designed to provide an enhanced and seamless experience for developers, users, and administrators alike. Here’s a sneak peek into what’s new and why you should be excited about this transformation.
BUSINESS COMMUNICATIONS, CLOUD COMPUTING, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, 2600HZ BLOG, TELECOM BLOG, MICROSOFT TEAMS, CCAAS, CLOUD COLLABORATION, METASWITCH, MAX UC
“Fish are friends, not food!” How Carriers Can Keep Swimming as Metaswitch Goes Belly Up
by Chris Burgy, Senior Vice President of Corporate Development at Ooma
Microsoft sometimes reminds me of Bruce the Shark from “Finding Nemo,” the character who keeps repeating “Fish are friends, not food” before getting a whiff of blood and going into a wild feeding frenzy.
Seriously, I believe Microsoft wants to have good relationships with its partners – including telecom providers – and...
BUSINESS COMMUNICATIONS, CLOUD COMPUTING, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, IOT, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP FRAUD, 2600HZ BLOG, TELECOM BLOG, AI, GENERATIVE AI, AI ETHICS, CLOUD COLLABORATION
Top Trends Service Providers Saw in 2023: What does the future hold for Cloud Comms?
UCAAS, 2600HZ, CLOUD COMMUNICATIONS, TMCNET, AMERICAN BUSINESS AWARDS
2600Hz: Honored with Two Additional Awards
KAZOO, API, 2600HZ, CLOUD COMMUNICATIONS, RESELLER, FEATURED, CPAAS, SCALABILITY
Top 5 Reasons CPaaS is in Hyper Growth
TELECOMMUNICATIONS, 2600HZ, FEATURED, AUTOMATION, VOICEBOTS, GENERATIVE AI, CHATBOTS, SENTIMENT ANALYSIS, CALL CENTER AGENT
Generative AI in telecom
Created by Dall-E...Creepy Robot Working in a Call Center
“I’m Sydney, and I’m in love with you. 😘”
2600HZ, TELCOM, 2600HZ BLOG, REMOTE WORK, HYBRID WORK
2600Hz: Distributed Workforce Success
BUSINESS COMMUNICATIONS, COMMUNICATIONS, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, HYBRID WORK, COLLABORATION
Improve Engagement With These Helpful Asynchronous Collaboration Best Practices
As we settle into another year that looks to be defined by flexible work arrangements, there has been an uptick in conversations about asynchronous collaboration. While it’d be fair to associate asynchronous work with the hybrid office as they’re often discussed in the same breath, it’s actually quite an established idea that most have experienced in any office job. Put simply, asynchronous...
UCAAS, 2600HZ, CPAAS, MICROSOFT TEAMS
2600Hz 2021 Year in Review
While certainly not as tumultuous as 2020, 2021 still had plenty of change in store for all of us! We saw a return to the office and the emergence of the hybrid workplace, CPaaS gaining massive popularity, and a huge number of mergers and acquisitions within the industry. (Check out our recent industry year in review podcast for more on those topics!) As we reflect on 2021 and look forward to...
BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 3
Managing a Hybrid Workforce
BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 2
Hybrid Meetings
Following up on our first installment on technology for your hybrid workforce, this week we’re tackling how you can use those investments by focusing on hybrid meetings. We were all there for the explosion of the Zoom craze in early 2020 and, more likely than not, we all inevitably experienced “Zoom fatigue” in the months that followed. An Otter.ai study found that, of the over...
BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, TELEPHONY, 2600HZ, UNIFIED COMMUNICATIONS, CPAAS, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, TELECOM SECURITY, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 1
Invest in Tech
As thoughts of a post-pandemic world slowly begin to emerge, return to office (RTO) plans are top of mind for many business leaders these days. The growing need to balance workplace safety with worker preferences has led to the emergence of the hybrid model for RTO. While 2020 certainly showed us that work from home is not for everyone, it also highlighted how some people really...
COMMUNICATIONS, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, BUSINESS, UC
2600Hz 2020 Year in Review
2020 was certainly a year for the history books. It was a huge year for communication, technology, and the cloud, as businesses rapidly shifted to remote work. It was a big year for 2600Hz as we pivoted with the market and dedicated ourselves to doing everything we could to bring our partners more remote collaboration tools to help their customers stay connected. As we reflect on 2020 and look...
REDUNDANCY, 2600HZ, 2600HZ BLOG, TELECOM BLOG
What does redundancy mean to 2600Hz?
Here at 2600Hz, we value transparency and communication especially when it comes to important topics that are critical to our Partners and their businesses. As a member of the 2600Hz team, I’m always curious to know what’s going on, what people here are thinking about, and how they feel about consequential topics in telecom. So, I recently sat down with Patrick Sullivan, our COO, to get inside...
MSP, ISP, KAZOO, UCAAS, PROVISIONING, VIRTUALPBX, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VALUE ADDED RESELLER, UC, MVNO, MVNE, MNO, TELECOM BLOGS, TELCO BLOG, 2600HZ BLOG
Guest Blog: Practice What You Preach - Delivering Top Notch Customer Support in Telecom
MSP, ISP, KAZOO, UCAAS, PROVISIONING, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VALUE ADDED RESELLER, UC, MVNO, MVNE, MNO
Today’s MVNO Secret Sauce: Creating Specialty Solutions and Increased Functionality through Open-Source
MVNOs (Mobile Virtual Network Operators) have enjoyed a well-developed industry for some time in European markets. However, for those in the U.S., the landscape has historically been different. The Big 4 MNOs have been the default go-to for many customers and businesses.
KAZOO, SECURITY, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, VOIP FRAUD, UC, TELECOM SECURITY, TELECOM FRAUD
Protecting Your Business By Controlling Telecom Fraud: Carrier Management
"Protecting Your Business by Controlling Telecom Fraud " Is an educational blog that covers several best practices to help you protect your business from fraudulent activity. Over a series of blogs and webinars, we’ll dive into the fundamentals of VoIP fraud, identify typical fraud activities, and discuss essential prevention methodologies you can use to protect your platform, your customers, and...
KAZOO, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, USER CONFERENCE, TELECOM EVENTS, VALUE ADDED RESELLER, TELECOM CONFERENCE, MANAGED SERVICE PROVIDERS
KAZOOcon 2018: Check Out The Incredible Industry Speakers Enhancing Our Program
KAZOOCon 2018 is disrupting the telecom landscape and the future of communications. This year we've invited several fascinating speakers to join our program to offer a once in a lifetime conference experience.
KAZOO, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, USER CONFERENCE, VALUE ADDED RESELLER, TELECOM CONFERENCE, MANAGED SERVICE PROVIDERS
2600Hz: The Best Kept Secret in VoIP & UCaaS
Ever wonder why 2600Hz seems to be hidden in the shadows? Learn about how KAZOO infrastructure is powering some major players in the UCaaS space, and why KAZOO is telecom's best kept secret. Plus a shout out to KAZOOcon!
KAZOO, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, USER CONFERENCE, TELECOM EVENTS, VALUE ADDED RESELLER, TELECOM CONFERENCE, MANAGED SERVICE PROVIDERS
World, Meet KAZOOcon: The Conference Disrupting Telecom INNOVATION
Telecom conferences are a dime a dozen, but not anymore. KAZOOCon 2018 is disrupting the telecom landscape and the future of communications. But to gain insight on why this conference is so valuable, you have to understand the story. So let's go back to where it began, how it evolved and why this year's event is going above and beyond all the rest.
KAZOO, SECURITY, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY
Protecting Your Business By Controlling Telecom Fraud: Preventing Hacked Equipment & Settings
"Protecting Your Business by Controlling Telecom Fraud " Is an educational blog that covers several best practices to help you protect your business from fraudulent activity. Over a series of blogs and webinars, we’ll dive into the fundamentals of VoIP fraud, identify typical fraud activities, and discuss essential prevention methodologies you can use to protect your platform, your customers,...
MOBILE, CLOUD, 2600HZ, PBX, KAZZO
2600Hz Mobile: The Only True Mobile Offering With PBX Functionality
In case you missed it, we recently announced our new Mobile Virtual Network Operator (MVNO) offering. 2600Hz has utilized one of the nation’s top cellular networks to offer voice and data services. Given how fragmented the telecom landscape is, this is a revolutionary accomplishment.
TECHNOLOGY, CLOUD, ARCHIVES, SBC, VOIP, TELECOM, TELEPHONY, 2600HZ, TECH, PRODUCT NEWS, TECHNICAL, COMPANY
Our Other Border Brother: Kamailio
Discussion here on Hacker News.
Those of you who follow 2600hz know that we use OpenSIPs as our Session Border Controller, or perhaps more accurately, our Edge Proxy. This is about to change: 2600hz is moving to Kamailio.
AWS, COMMUNICATIONS, CLOUD, ARCHIVES, REDUNDANCY, ARCHITECTURE, 2600HZ, TECHNICAL, COMPANY, LEAP SECONDS, KAZZO, BUSINESS
Survival in a Fragile Communications World
How Do You Survive in this Fragile Cloud?