BUSINESS COMMUNICATIONS, API, CUSTOMER, BUSINESS, CPAAS, UC, 2600HZ BLOG, APIS
Five Tips on Being Successful among the Convergence of Technologies
BUSINESS COMMUNICATIONS, COMMUNICATIONS, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, HYBRID WORK, COLLABORATION
Improve Engagement With These Helpful Asynchronous Collaboration Best Practices
As we settle into another year that looks to be defined by flexible work arrangements, there has been an uptick in conversations about asynchronous collaboration. While it’d be fair to associate asynchronous work with the hybrid office as they’re often discussed in the same breath, it’s actually quite an established idea that most have experienced in any office job. Put simply, asynchronous...
BUSINESS COMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, BUSINESS PHONES, API, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, PODCAST, MICROSOFT TEAMS
Episode 34: The 2021 Industry Roundup Episode
CRM, BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, CPAAS, TELECOM BLOG
The CPaaS-Powered Future of Cloud Comms
The future of cloud communications is becoming increasingly clear, and it looks set to be driven by CPaaS, or Communications Platform as a Service. In fact, many early adopters are being proven out, with the IDC predicting the CPaaS market to grow from $4.2 billion in 2019 to $17.7 billion in 2024 and 451 Research forecasting the market to hit $21 billion in 2025. With that in mind, let’s quickly...
BUSINESS COMMUNICATIONS, CLOUD COMPUTING, CLOUD, UCAAS, BUSINESS PHONES, API, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, PBX, FUTURE OF TELECOM, CPAAS, 2600HZ BLOG, PODCAST
Episode 33: CPaaS; or, How Did We Get Here?
BUSINESS COMMUNICATIONS, BUSINESS, CX
How Cloud Comms Providers Can Benefit from Business Agility
While the concept of business agility has been around for over 20 years, it’s recently gained traction and popularity as an increasing number of popular companies have adopted an agile model—and for good reason. Business agility enables organizations to quickly adapt to market changes, better meet their customers’ needs, continuously maintain a competitive advantage, and much more. Better yet,...
BUSINESS COMMUNICATIONS, BRANDING, TELECOMMUNICATIONS, TELECOM, 2600HZ BLOG, PODCAST, BRAND LOYALTY
Episode 28: Why Brand Loyalty is Key to Success
BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 3
Managing a Hybrid Workforce
BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 2
Following up on our first installment on technology for your hybrid workforce, this week we’re tackling how you can use those investments by focusing on hybrid meetings. We were all there for the explosion of the Zoom craze in early 2020 and, more likely than not, we all inevitably experienced “Zoom fatigue” in the months that followed. An Otter.ai study found that, of the over...
BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ BLOG, PODCAST, HYBRID WORK
Episode 27: Equity in the Hybrid Workplace
BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, TELEPHONY, 2600HZ, UNIFIED COMMUNICATIONS, FEATURED, CPAAS, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, TELECOM SECURITY, 2600HZ BLOG, HYBRID WORK
Hybrid Work Best Practices | Part 1
Invest in Tech
As thoughts of a post-pandemic world slowly begin to emerge, return to office (RTO) plans are top of mind for many business leaders these days. The growing need to balance workplace safety with worker preferences has led to the emergence of the hybrid model for RTO. While 2020 certainly showed us that work from home is not for everyone, it also highlighted how some people really...
BUSINESS COMMUNICATIONS, CPAAS, UC, CX
How To Stand Out & Capture Market Value
BUSINESS COMMUNICATIONS, TECHNOLOGY, PROVISIONING, BUSINESS PHONES, FEATURED, PROVISIONER, VOIP PROVISIONER
5 Ways KAZOO Makes Provisioning Easy
Just like Rome, KAZOO’s Advanced Provisioner wasn’t built in a day. Even though provisioning devices may seem easy and intuitive on the surface, it’s actually quite complicated once you start digging. In reality, it’s a bit of a black hole. Provisioning is hard because there’s no standardization between devices, let alone device manufacturers. Every manufacturer has a different way of crafting...
BUSINESS COMMUNICATIONS, TECHNOLOGY, UNIFIED COMMUNICATIONS, TELEWORK, REMOTE WORK
Business Agility & Reprioritizing Roadmaps
How quickly could your business pivot its roadmap if your customers' needs changed all of a sudden? If you’re like most businesses, the answer would be: not very quickly, if at all. Even in today’s world of market volatility, many organizations don’t have agility built in to their business model, which is what’s necessary to quickly shift priorities and change course when needed, and to do so...
BUSINESS COMMUNICATIONS, COMMUNICATIONS, PRODUCT NEWS, SMS
Not Your Father's SMS
SMS has come a long way since December 3rd, 1992 when Engineer Neil Papworth sent the first ever text message. While adoption started off slow, by the time SMS turned 20 back in 2012, CNN reported that 8.6 trillion SMS were sent worldwide each year. Today, only 8 years later, it’s reported that 8 trillion SMS are sent worldwide each day.
BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, UC, TELEWORK, REMOTE WORK
Remote Work in the Era of Coronavirus
As coronavirus continues to spread around the world and across the US, more and more companies are asking their employees to work remotely. While there are obvious advantages to implementing a remote working strategy as a means to help mitigate further spread of the virus, it is easier said than done for many businesses.
BUSINESS COMMUNICATIONS, SECURITY, VOIP, CLOUD COMMUNICATIONS, MELTDOWN, SPECTRE, SECURITY VULNERABILITIES
Meltdown and Spectre Vulnerabilities: How 2600Hz Stacks Up
Since the news broke on the Meltdown and Spectre security vulnerabilities, there have been many questions surrounding the risks and how to protect yourself. As a telecom software company, we have many years of experience dealing with security threats but have never witnessed one quite like this. Fortunately, because of our unique architecture, these vulnerabilities have minimal impact on our...
BUSINESS COMMUNICATIONS, UCAAS, VOIP, TELECOM, CLOUD COMMUNICATIONS, SIP TECHNOLOGY, BUSINESS, PAAS, HOSTED, NET NEUTRALITY, BATTLE FOR THE INTERNET
Guest Blog: Vinix - Save the internet (How Neutrality Affects you)
Author: Mark Diaz - Founder of Vinix Global. Twitter - Facebook - LinkedIn
The year was 2005. Vonage, an innovative communications pioneer, had introduced a little analog to digital box that allowed residential customers the ability to connect their home phones and call over the internet for significantly lower rates than the local telecom providers. They had just closed a $40M funding round to...
BUSINESS COMMUNICATIONS, UCAAS, VOIP, TELECOM, CLOUD COMMUNICATIONS, BUSINESS, PAAS, TIP, HOSTED, TELECOM INFRA PROJECT
What is the Telecom Infra Project and How Is it Changing Business Communications?
This year we are proud and excited to announce that we are sponsoring the Telecom Infra Project (TIP) Summit in Santa Clara! But you may ask yourself, what the heck is TIP anyways. So we figured we’d dive into how the Telecom Infra Project is making waves and why those within the communications industry should pay attention.
BUSINESS COMMUNICATIONS, HACKER STORIES, SECRETS OF THE PHONE NETWORK, ARCHIVES, TELECOM, GOOGLE, TECHNICAL, BUSINESS
Secrets of the Phone Network: Why You Can't Text with Your Google Voice Number
Google’s foray into the Voice market has made a mess of text messaging. Don’t believe us? Check out this laundry list of complaints that go well into the hundreds
BUSINESS COMMUNICATIONS, TUESDAY TIPS, ARCHIVES, BUSINESS
Frequently Used Telecom Terms Part 2
Short for Public Switched Telephone Network, basically what preceded the VoIP era. It’s your standard telephone network that involves telephone lines, fiber optic cables, cell networks, satellites and telephone cables that were dropped