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CRM, BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, FUTURE OF TELECOM, CPAAS, TELECOM BLOG

November 10, 2021

The CPaaS-Powered Future of Cloud Comms

The future of cloud communications is becoming increasingly clear, and it looks set to be driven by CPaaS, or Communications Platform as a Service. In fact, many early adopters are being proven out, with the IDC predicting the CPaaS market to grow from $4.2 billion in 2019 to $17.7 billion in 2024 and 451 Research forecasting the market to hit $21 billion in 2025. With that in mind, let’s...

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CRM, CPAAS, CX, MICROSOFT TEAMS

October 08, 2021

What’s Trending for 2022: CPaaS, CX, and Microsoft Teams

Industry Insights from the Cloud Comms Summit 2021. Every September, 2600Hz sponsors and attends the Cloud Comms Summit, a leading industry event hosted by Cavell in partnership with the Cloud Communications Alliance. At this year’s event, we gained insight into how the industry has changed throughout 2021 and had a unique opportunity to get an inside look at what’s trending for 2022. Spoiler...

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