2600Hz Blog

Imagine this: You’re on the phone with a customer, nailing down your VoIP deal, when you say, “Alright, I’ll set you up in the XYZ user portal and you’ll be good to go!.” The customer responds, “XYZ? What’s that? You don’t make your own products?”

How is media handled?

When we talk about media, we are talking about the audio packets going to and from an endpoint, where an endpoint could be your desk phone, fax machine, an upstream carrier, etc.

Let's assume you're calling a number not managed by the Kazoo installation.

When we gather for KazooCon 2016 on October 17 & 18, we, as a community of voice resellers, do more than just network and evangelize our products. Together we solve problems and bring about change to the business voice industry. Collaboration is one of the single most powerful actions we can take.

Nexmo operates a cloud communications platform that develops APIs for SMS, voice, and phone verifications. In June 2016, Vonage acquired Nexmo, positioning the combined company as a best-in-class leader across the two dominant modes of communication today – voice and messaging.  

Learn about our Kazoo 4.0 Release and much more at KazooCon 2016! Only 10 more days until Early Bird Pricing ends!

Want to learn more? Check out What to Expect at KazooCon 2016.

KazooCon is about the communications revolution, and this year we’re introducing the voice advances that enterprises have been waiting on.

Only 40 days to KazooCon 2016, and Super Early Bird Tickets are expiring this Friday 9/9!

We are thrilled to announce that our 4th Annual KazooCon is happening October 17th-18th in beautiful San Francisco, California.

San Francisco, CA - April 1st, 2016 - With skyrocketing demand for integrations between different services, 2600Hz is staying ahead of the competition with a unique integration named “Carrier Pigeons”.

Open-Source is an enormous component of what powers 2600Hz. Not only are we supporting and contributing to other open-source projects, the Kazoo platform is open-source.

The Accounts Manager App is a dynamic web portal providing multi-tenant functionality for worry-free scaling. Manage all of your accounts, and provide granular control to ensure customers have an enjoyable experience.

People love to talk about scale. Some vendors pitch that their systems easily support 100,000 simultaneous calls, or 500 calls per second, etc. The reality is, in the real world, people’s behaviors vary and the feature sets they use can cut these numbers down quickly.

In a competitive market, high quality voice services alone are rarely enough. Lon Baker speaks about the customer lifecycle, back office systems from Sales to CRM to deployment, and how to drive profitable growth while delivering an excellent customer experience.

Telnexus CEO Vernon Keenan discuss how he built the Managed Service Provider Telnexus from the ground up and the lessons he has learned in the process.

Founder and CEO Mikhail Rodionov discusses all the projects and code contributions that they have built for Kazoo over the past year.

The team at ThinQ show how to set up your routing profile, carrier selection, high volume traffic management, and LCR routing.

Product Director Aaron Gunn discusses billing options for SaaS and IaaS customers. This includes CDR API, AMPQ, and integrating VoIP billing platforms.

CTO Karl Anderson discusses the state of Kazoo. This includes integrations with FreeSWITCH, erlang, and Kamailio. Reseller milestones include the release of whitelabeling, webhooks, migration, carriers, debugging, account management and more.

The Voxter team discuss code contributions to the Kazoo platform, discuss how they are utilizing the platform, and give an in-depth demo of WhApps.

Daniel Constantin Mierla discusses Kamailio and Kazoo integrations at KazooCon.

This is an overview of VoIP fraud, different types of fraud and what telecommunication carriers are doing to combat this issue.

This is an overview of VoIP fraud, different types of fraud and what telecommunication carriers are doing to combat this issue.

The SmartPBX App combines comprehensive PBX functionality with user-friendly interface. Set up new users in minutes, manage all of your accounts, reduce installation and labor costs, and provide business-specific user features. All services are controlled via API’s, allowing you to extend the App functionality as needed. Within the interface you have the ability to create, manage, and remove...

We’re slightly more than 20 days away from KazooCon 2015 and we want you here to see the power and scalability of our new VoIP platform firsthand. So if you are still on the fence on attending, we’re revealing the top ten reasons why you need to attend the Unified Communications Revolution. Early-bird pricing ends on Sunday, September 20th, so register now and save money. So what are you...

PRODUCT/ FEATURE IMPROVEMENTS

It is hard to stress how exciting this version release is for our resellers, who are passionate about the end user experience. Some of the requests came through our community, who helped us beta test before launch, and deserve a hand for kicking the tires! Some major highlights:

About Slable

Slable provides affordable enterprise I.T. and communication solutions for small-to-medium businesses (SMB) in the Washington, D.C. metropolitan area.

SendHub co-founder Ryan Pfeffer discusses a product overview, Kazoo at scale, and supporting WebRTC and Mobile.

We talked a lot about the various computing power laws in a previous blog post, but one of the themes was the ascent of parallelization in code.

COMPUTING OVER TIME

When we think about advances in computing power, most people think of Moore’s Law, Kryder’s Law, or Nielsen’s law, which are about the pace of technical development. Moore’s law is the most well known, and talks about the pace of computational intensity doubling every 18-24 months.

This Q&A presentation was influenced by Kyle Kingsbury’s work on Jepsen, an exploration of modern databases. If you haven’t seen his work and you like this stuff, you should go check it out. It’s awesome.

Visualizing a Cyber Attack on a VoIP server. Really cool visualization!

The best part is that the honeypot (the server setup by the security researchers) is not even broadcast to the public internet as a VoIP server. Imagine the scale of attacks advertised servers receive.

It seems like everywhere you look these days, someone is killing the voice network. ReadWriteWeb says “Microsoft’s Skype owns 1/3rd of a dying network” and Facebook has amobile client that now does free phone calls, but all of these projects are missing the point.

Cisco Phones are completely compromised. More details soon. Check out the video above for the full presentation; if you don’t have an hour, check our blog next week for a piece on exactly what’s happening here.

Ho Ho Ho! It’s time for the holidays around these parts but things aren’t quite as silent as one might hope. Thanks to a big holiday present from the International Telecom Union (ITU) the whole world is watching as operators drink eggnog and debate the free world as we know it.

Firewalls or SBC’s? What’s the difference to you and me?

Seems like this question comes up a lot in our business. Controlling access to a site is critically important for most enterprises and the most common way to enforce policies is a firewall.

“If you’re going through Hell, Keep Going” -Winston Churchill

Part 2 of our Disaster Recovery Series:

BYOD Versus CYOD: User Choice in a Policy Driven World

Humans crave freedom, but is freedom of choice practical in the Enterprise World? Since the iPhone launched in 2007, there’s been a remarkable trend.

WebRTC: Frictionless Communications

Humans have always needed to communicate. We are a social species, vulnerable to loneliness and keen on group input. Throughout the ages, humans have developed many creative ways to satisfy their need for connection. Before the advent of communications technology in the 20th century, the primary method was face to face meeting. Our communication options...

Many companies are just getting started in social media and navigating that ocean of public opinion can be a handful. Customers can give your firm a positive, or a negative, image in a moment’s notice — via Twitter, Facebook and other sites.