2600Hz Blog

Open-Source is an enormous component of what powers 2600Hz. Not only are we supporting and contributing to other open-source projects, the Kazoo platform is open-source.

The Accounts Manager App is a dynamic web portal providing multi-tenant functionality for worry-free scaling. Manage all of your accounts, and provide granular control to ensure customers have an enjoyable experience.

People love to talk about scale. Some vendors pitch that their systems easily support 100,000 simultaneous calls, or 500 calls per second, etc. The reality is, in the real world, people’s behaviors vary and the feature sets they use can cut these numbers down quickly.

In a competitive market, high quality voice services alone are rarely enough. Lon Baker speaks about the customer lifecycle, back office systems from Sales to CRM to deployment, and how to drive profitable growth while delivering an excellent customer experience.

Telnexus CEO Vernon Keenan discuss how he built the Managed Service Provider Telnexus from the ground up and the lessons he has learned in the process.

Founder and CEO Mikhail Rodionov discusses all the projects and code contributions that they have built for Kazoo over the past year.

The team at ThinQ show how to set up your routing profile, carrier selection, high volume traffic management, and LCR routing.

Product Director Aaron Gunn discusses billing options for SaaS and IaaS customers. This includes CDR API, AMPQ, and integrating VoIP billing platforms.

CTO Karl Anderson discusses the state of Kazoo. This includes integrations with FreeSWITCH, erlang, and Kamailio. Reseller milestones include the release of whitelabeling, webhooks, migration, carriers, debugging, account management and more.

The Voxter team discuss code contributions to the Kazoo platform, discuss how they are utilizing the platform, and give an in-depth demo of WhApps.

Daniel Constantin Mierla discusses Kamailio and Kazoo integrations at KazooCon.

This is an overview of VoIP fraud, different types of fraud and what telecommunication carriers are doing to combat this issue.

This is an overview of VoIP fraud, different types of fraud and what telecommunication carriers are doing to combat this issue.

The SmartPBX App combines comprehensive PBX functionality with user-friendly interface. Set up new users in minutes, manage all of your accounts, reduce installation and labor costs, and provide business-specific user features. All services are controlled via API’s, allowing you to extend the App functionality as needed. Within the interface you have the ability to create, manage, and remove...

We’re slightly more than 20 days away from KazooCon 2015 and we want you here to see the power and scalability of our new VoIP platform firsthand. So if you are still on the fence on attending, we’re revealing the top ten reasons why you need to attend the Unified Communications Revolution. Early-bird pricing ends on Sunday, September 20th, so register now and save money. So what are you waiting...

PRODUCT/ FEATURE IMPROVEMENTS

It is hard to stress how exciting this version release is for our resellers, who are passionate about the end user experience. Some of the requests came through our community, who helped us beta test before launch, and deserve a hand for kicking the tires! Some major highlights:

About Slable

Slable provides affordable enterprise I.T. and communication solutions for small-to-medium businesses (SMB) in the Washington, D.C. metropolitan area.

SendHub co-founder Ryan Pfeffer discusses a product overview, Kazoo at scale, and supporting WebRTC and Mobile.

We talked a lot about the various computing power laws in a previous blog post, but one of the themes was the ascent of parallelization in code.

COMPUTING OVER TIME

When we think about advances in computing power, most people think of Moore’s Law, Kryder’s Law, or Nielsen’s law, which are about the pace of technical development. Moore’s law is the most well known, and talks about the pace of computational intensity doubling every 18-24 months.

This Q&A presentation was influenced by Kyle Kingsbury’s work on Jepsen, an exploration of modern databases. If you haven’t seen his work and you like this stuff, you should go check it out. It’s awesome.

Visualizing a Cyber Attack on a VoIP server. Really cool visualization!

The best part is that the honeypot (the server setup by the security researchers) is not even broadcast to the public internet as a VoIP server. Imagine the scale of attacks advertised servers receive.

It seems like everywhere you look these days, someone is killing the voice network. ReadWriteWeb says “Microsoft’s Skype owns 1/3rd of a dying network” and Facebook has amobile client that now does free phone calls, but all of these projects are missing the point.

Ho Ho Ho! It’s time for the holidays around these parts but things aren’t quite as silent as one might hope. Thanks to a big holiday present from the International Telecom Union (ITU) the whole world is watching as operators drink eggnog and debate the free world as we know it.

Firewalls or SBC’s? What’s the difference to you and me?

Seems like this question comes up a lot in our business. Controlling access to a site is critically important for most enterprises and the most common way to enforce policies is a firewall.

“If you’re going through Hell, Keep Going”-Winston Churchill

BYOD Versus CYOD: User Choice in a Policy Driven World

Humans crave freedom, but is freedom of choice practical in the Enterprise World? Since the iPhone launched in 2007, there’s been a remarkable trend.

WebRTC: Frictionless Communications

Humans have always needed to communicate. We are a social species, vulnerable to loneliness and keen on group input. Throughout the ages, humans have developed many creative ways to satisfy their need for connection. Before the advent of communications technology in the 20th century, the primary method was face to face meeting. Our communication options...

Many companies are just getting started in social media and navigating that ocean of public opinion can be a handful. Customers can give your firm a positive, or a negative, image in a moment’s notice — via Twitter, Facebook and other sites.

Discussion here on Hacker News.

Those of you who follow 2600hz know that we use OpenSIPs as our Session Border Controller, or perhaps more accurately, our Edge Proxy. This is about to change: 2600hz is moving to Kamailio.

Check out this post from Joshua Goldbard from our team on TC3; an awesome conference in Silicon Valley.

This week’s GoDaddy outage took down millions of websites – but it also took down thousands of VoIP phones. Many people aren’t aware of how their VoIP phone is programmed, but it must know how to reach the VoIP service provider and usually

Back to the Future Part 1: Who Am I?

This post is brought to you by Joshua Goldbard. He’s our Biz Dev ambassador, a writer, loves talking to people and for some reason is crazy about phone systems. Find him out and about in the Bay Area or at the pub with a pint of Pliny the Elder in hand.

We thought we’d share some of the articles we’re reading today…

How Do You Survive in this Fragile Cloud?

This post is cross-posted from James Aimonetti’s personal blog.

While writing a bulk importer for Crossbar, I took a look at squeezing some performance out of BigCouch for the actual inserting of documents into the database.

Google’s foray into the Voice market has made a mess of text messaging. Don’t believe us? Check out this laundry list of complaints that go well into the hundreds

PSTN

Short for Public Switched Telephone Network, basically what preceded the VoIP era. It’s your standard telephone network that involves telephone lines, fiber optic cables, cell networks, satellites and telephone cables that were dropped