2600Hz Blog

Read about cutting edge telephony thought leadership, 2600Hz product updates, customer use cases and more!

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COMMUNICATIONS, ARCHIVES, COMPANY, BUSINESS

October 31, 2012

Lessons from Sandy on Outages and Customer Communications

Many companies are just getting started in social media and navigating that ocean of public opinion can be a handful. Customers can give your firm a positive, or a negative, image in a moment’s notice — via Twitter, Facebook and other sites.

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TECHNOLOGY, CLOUD, ARCHIVES, SBC, VOIP, TELECOM, TELEPHONY, 2600HZ, TECH, PRODUCT NEWS, TECHNICAL, COMPANY

October 30, 2012

Our Other Border Brother: Kamailio

Discussion here on Hacker News.

Those of you who follow 2600hz know that we use OpenSIPs as our Session Border Controller, or perhaps more accurately, our Edge Proxy. This is about to change: 2600hz is moving to Kamailio.

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COMMUNICATIONS, ARCHIVES, BUSINESS

September 16, 2012

Carrier Innovation Goals

Check out this post from Joshua Goldbard from our team on TC3; an awesome conference in Silicon Valley.

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ARCHIVES, REDUNDANCY, RELIABILITY, VOIP, TELECOM, OUTAGE, PACKET8, COMPANY, DNS, GODADDY, 8X8, BUSINESS

September 13, 2012

How 2600Hz Stayed Up While GoDaddy Was Down: "Lessons on Running a Reliable VOIP Architecture"

This week’s GoDaddy outage took down millions of websites – but it also took down thousands of VoIP phones. Many people aren’t aware of how their VoIP phone is programmed, but it must know how to reach the VoIP service provider and usually

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COMMUNICATIONS, ARCHIVES, VOIP, TELECOM, CLOUD COMMUNICATIONS, FUTURE OF TELECOM, PRESENCE

August 30, 2012

"Who am I?"

Back to the Future Part 1: Who Am I?

This post is brought to you by Joshua Goldbard. He’s our Biz Dev ambassador, a writer, loves talking to people and for some reason is crazy about phone systems. Find him out and about in the Bay Area or at the pub with a pint of Pliny the Elder in hand.

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SAAS, LINKS, COMMUNICATIONS, CLOUD, AT&T, ARCHIVES, CNET, VERIZON, TELECOM, TELEPHONY, FCC, IRELESS, TECHNICAL, BUSINESS

August 05, 2012

Telecom Reads

We thought we’d share some of the articles we’re reading today…

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AWS, COMMUNICATIONS, CLOUD, ARCHIVES, REDUNDANCY, ARCHITECTURE, 2600HZ, TECHNICAL, COMPANY, LEAP SECONDS, KAZZO, BUSINESS

July 01, 2012

Survival in a Fragile Communications World

How Do You Survive in this Fragile Cloud?

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ARCHIVES, TECHNICAL

May 10, 2012

CouchDB/BigCouch Bulk Insert/Update

This post is cross-posted from James Aimonetti’s personal blog.

While writing a bulk importer for Crossbar, I took a look at squeezing some performance out of BigCouch for the actual inserting of documents into the database.

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BUSINESS COMMUNICATIONS, HACKER STORIES, SECRETS OF THE PHONE NETWORK, ARCHIVES, TELECOM, GOOGLE, TECHNICAL, BUSINESS

February 15, 2012

Secrets of the Phone Network: Why You Can't Text with Your Google Voice Number

Google’s foray into the Voice market has made a mess of text messaging. Don’t believe us? Check out this laundry list of complaints that go well into the hundreds

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BUSINESS COMMUNICATIONS, TUESDAY TIPS, ARCHIVES, BUSINESS

February 13, 2012

Frequently Used Telecom Terms Part 2

PSTN

Short for Public Switched Telephone Network, basically what preceded the VoIP era. It’s your standard telephone network that involves telephone lines, fiber optic cables, cell networks, satellites and telephone cables that were dropped

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