2600Hz Blog

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BUSINESS COMMUNICATIONS, CLOUD COMPUTING, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, IOT, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP FRAUD, 2600HZ BLOG, TELECOM BLOG, AI, GENERATIVE AI, AI ETHICS, CLOUD COLLABORATION

December 12, 2023

Top Trends Service Providers Saw in 2023: What does the future hold for Cloud Comms?

Like just about everything these days, the cloud communications industry is undergoing remarkable shifts at breakneck speeds, compelling service providers and MSPs to adapt swiftly to new trends and challenges. As we look back at the year that was and gaze into the crystal ball to see what 2024 holds, it's evident that the industry is experiencing pivotal changes that are reshaping the way...
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KAZOOCON, TELECOM, 2600HZ, CPAAS, AI, OOMA

November 06, 2023

Kazoocon: Announcements, Spotlights, & Updates

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KAZOOCON, TELECOMMUNICATIONS, 2600HZ, CLOUD COMMUNICATIONS, TELECOM CONFERENCE

August 30, 2023

Kazoocon: A Decade of Knowledge, Innovation, and Connections

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UCAAS, 2600HZ, CLOUD COMMUNICATIONS, TMCNET, AMERICAN BUSINESS AWARDS

May 17, 2023

2600Hz: Honored with Two Additional Awards

We are so thrilled to receive two additional awards this year. We are honored to be recognized by American Business Awards as Company of the Year in Telecommunications and by TMCnet as 2023 Unified Communications Product of the Year Award.
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KAZOO, API, 2600HZ, CLOUD COMMUNICATIONS, RESELLER, FEATURED, CPAAS, SCALABILITY

April 26, 2023

Top 5 Reasons CPaaS is in Hyper Growth

The modern-day benefits of CPaaS are many--but the future looks even brighter. Communications platform as a service (CPaaS) is a cloud-based delivery model that allows organizations to add real-time communication capabilities, such as voice, video, and messaging to business applications by deploying application program interfaces (APIs). More than ever, businesses are embracing CPaaS as a...
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TELECOMMUNICATIONS, 2600HZ, FEATURED, AUTOMATION, VOICEBOTS, GENERATIVE AI, CHATBOTS, SENTIMENT ANALYSIS, CALL CENTER AGENT

April 11, 2023

Generative AI in telecom

Created by Dall-E...Creepy Robot Working in a Call Center

“I’m Sydney, and I’m in love with you. 😘”

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KAZOO, COMMUNICATIONS, 2600HZ, FEATURED, 2600HZ BLOG, TELECOM BLOG, REMOTE WORK, HYBRID WORK, IP TELEPHONY

March 28, 2023

2600Hz: Winner of Two TMCnet Awards

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BUSINESS COMMUNICATIONS, KAZOO, 2600HZ, CLOUD COMMUNICATIONS, 2600HZ BLOG, SMS

March 07, 2023

Introducing 10DLC: What Is It And How Do You Prepare?

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BUSINESS COMMUNICATIONS, KAZOO, TELECOMMUNICATIONS, CISCO, VOIP, 2600HZ, CLOUD COMMUNICATIONS, BROADSOFT, 2600HZ BLOG, MWC BARCELONA

February 27, 2023

MWC Barcelona: Expanding Reach into Global Markets

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2600HZ, TELCOM, 2600HZ BLOG, REMOTE WORK, HYBRID WORK

October 06, 2022

2600Hz: Distributed Workforce Success

Last year, we posted a 3-part series on hybrid work, investing in  technology to support a distributed workforce, streamlining  virtual meetings, and managing a  hybrid workforce. A year later, returning to the office is a very hot topic! As of Labor Day, many companies wanted their employees back in the office. Several CEOs are now  demanding their workers come back to headquarters. As many CEOs...
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BUSINESS COMMUNICATIONS, COMMUNICATIONS, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, CPAAS, 2600HZ BLOG, HYBRID WORK, COLLABORATION

January 24, 2022

Improve Engagement With These Helpful Asynchronous Collaboration Best Practices

As we settle into another year that looks to be defined by flexible work arrangements, there has been an uptick in conversations about asynchronous collaboration. While it’d be fair to associate asynchronous work with the hybrid office as they’re often discussed in the same breath, it’s actually quite an established idea that most have experienced in any office job. Put simply, asynchronous...

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UCAAS, 2600HZ, CPAAS, MICROSOFT TEAMS

December 15, 2021

2600Hz 2021 Year in Review

While certainly not as tumultuous as 2020, 2021 still had plenty of change in store for all of us! We saw a return to the office and the emergence of the hybrid workplace, CPaaS gaining massive popularity, and a huge number of mergers and acquisitions within the industry. (Check out our recent industry year in review podcast for more on those topics!) As we reflect on 2021 and look forward to...

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BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, TELECOM, 2600HZ, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK

May 31, 2021

Hybrid Work Best Practices | Part 3

Managing a Hybrid Workforce

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BUSINESS COMMUNICATIONS, COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, 2600HZ BLOG, HYBRID WORK

May 17, 2021

Hybrid Work Best Practices | Part 2

Hybrid Meetings

Following up on our first installment on technology for your hybrid workforce, this week we’re tackling how you can use those investments by focusing on hybrid meetings. We were all there for the explosion of the Zoom craze in early 2020 and, more likely than not, we all inevitably experienced “Zoom fatigue” in the months that followed. An Otter.ai study found that, of the over...

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BUSINESS COMMUNICATIONS, TELECOMMUNICATIONS, UCAAS, TELECOM, TELEPHONY, 2600HZ, UNIFIED COMMUNICATIONS, CPAAS, SECURITY VULNERABILITIES, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, TELECOM SECURITY, 2600HZ BLOG, HYBRID WORK

May 03, 2021

Hybrid Work Best Practices | Part 1

Invest in Tech

As thoughts of a post-pandemic world slowly begin to emerge, return to office (RTO) plans are top of mind for many business leaders these days. The growing need to balance workplace safety with worker preferences has led to the emergence of the hybrid model for RTO. While 2020 certainly showed us that work from home is not for everyone, it also highlighted how some people really...

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COMMUNICATIONS, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, UNIFIED COMMUNICATIONS, BUSINESS, UC

January 14, 2021

2600Hz 2020 Year in Review

2020 was certainly a year for the history books. It was a huge year for communication, technology, and the cloud, as businesses rapidly shifted to remote work. It was a big year for 2600Hz as we pivoted with the market and dedicated ourselves to doing everything we could to bring our partners more remote collaboration tools to help their customers stay connected. As we reflect on 2020 and look...

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REDUNDANCY, 2600HZ, 2600HZ BLOG, TELECOM BLOG

February 21, 2019

What does redundancy mean to 2600Hz?

Here at 2600Hz, we value transparency and communication especially when it comes to important topics that are critical to our Partners and their businesses. As a member of the 2600Hz team, I’m always curious to know what’s going on, what people here are thinking about, and how they feel about consequential topics in telecom. So, I recently sat down with Patrick Sullivan, our COO, to get inside...

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MSP, ISP, KAZOO, UCAAS, PROVISIONING, VIRTUALPBX, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VALUE ADDED RESELLER, UC, MVNO, MVNE, MNO, TELECOM BLOGS, TELCO BLOG, 2600HZ BLOG

July 18, 2018

Guest Blog: Practice What You Preach - Delivering Top Notch Customer Support in Telecom

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MSP, ISP, KAZOO, UCAAS, PROVISIONING, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VALUE ADDED RESELLER, UC, MVNO, MVNE, MNO

May 28, 2018

Today’s MVNO Secret Sauce: Creating Specialty Solutions and Increased Functionality through Open-Source

MVNOs (Mobile Virtual Network Operators) have enjoyed a well-developed industry for some time in European markets. However, for those in the U.S., the landscape has historically been different. The Big 4 MNOs have been the default go-to for many customers and businesses. 

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KAZOO, SECURITY, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, VOIP SECURITY, VOIP FRAUD, UC, TELECOM SECURITY, TELECOM FRAUD

May 22, 2018

Protecting Your Business By Controlling Telecom Fraud: Carrier Management

"Protecting Your Business by Controlling Telecom Fraud " Is an educational blog that covers several best practices to help you protect your business from fraudulent activity. Over a series of blogs and webinars, we’ll dive into the fundamentals of VoIP fraud, identify typical fraud activities, and discuss essential prevention methodologies you can use to protect your platform, your customers, and...

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KAZOO, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, USER CONFERENCE, TELECOM EVENTS, VALUE ADDED RESELLER, TELECOM CONFERENCE, MANAGED SERVICE PROVIDERS

April 25, 2018

KAZOOcon 2018: Check Out The Incredible Industry Speakers Enhancing Our Program

KAZOOCon 2018 is disrupting the telecom landscape and the future of communications. This year we've invited several fascinating speakers to join our program to offer a once in a lifetime conference experience.

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KAZOO, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, USER CONFERENCE, VALUE ADDED RESELLER, TELECOM CONFERENCE, MANAGED SERVICE PROVIDERS

April 17, 2018

2600Hz: The Best Kept Secret in VoIP & UCaaS

Ever wonder why 2600Hz  seems to be hidden in the shadows?  Learn about how  KAZOO infrastructure is powering some major players in the UCaaS space, and why KAZOO is telecom's best kept secret. Plus a shout out to KAZOOcon!

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KAZOO, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY, USER CONFERENCE, TELECOM EVENTS, VALUE ADDED RESELLER, TELECOM CONFERENCE, MANAGED SERVICE PROVIDERS

April 11, 2018

World, Meet KAZOOcon: The Conference Disrupting Telecom INNOVATION

Telecom conferences are a dime a dozen, but not anymore. KAZOOCon 2018 is disrupting the telecom landscape and the future of communications. But to gain insight on why this conference is so valuable, you have to understand the story. So let's go back to where it began, how it evolved and why this year's event is going above and beyond all the rest. 

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KAZOO, SECURITY, UCAAS, 2600HZ, CLOUD COMMUNICATIONS, CPAAS, UNIFIED COMMUNICATIONS SECURITY

March 26, 2018

Protecting Your Business By Controlling Telecom Fraud: Preventing Hacked Equipment & Settings

"Protecting Your Business by Controlling Telecom Fraud " Is an educational blog that covers several best practices to help you protect your business from fraudulent activity. Over a series of blogs and webinars, we’ll dive into the fundamentals of VoIP fraud, identify typical fraud activities, and discuss essential prevention methodologies you can use to protect your platform, your customers,...

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MOBILE, CLOUD, 2600HZ, PBX, KAZZO

June 09, 2017

2600Hz Mobile: The Only True Mobile Offering With PBX Functionality

In case you missed it, we recently announced our new Mobile Virtual Network Operator (MVNO) offering. 2600Hz has utilized one of the nation’s top cellular networks to offer voice and data services. Given how fragmented the telecom landscape is, this is a revolutionary accomplishment.

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TECHNOLOGY, CLOUD, ARCHIVES, SBC, VOIP, TELECOM, TELEPHONY, 2600HZ, TECH, PRODUCT NEWS, TECHNICAL, COMPANY

October 30, 2012

Our Other Border Brother: Kamailio

Discussion here on Hacker News.

Those of you who follow 2600hz know that we use OpenSIPs as our Session Border Controller, or perhaps more accurately, our Edge Proxy. This is about to change: 2600hz is moving to Kamailio.

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AWS, COMMUNICATIONS, CLOUD, ARCHIVES, REDUNDANCY, ARCHITECTURE, 2600HZ, TECHNICAL, COMPANY, LEAP SECONDS, KAZZO, BUSINESS

July 01, 2012

Survival in a Fragile Communications World

How Do You Survive in this Fragile Cloud?

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