Redundancy is arguably one of the hottest topics in the telecom world today. Recently, there have been a plethora of network outages that have many UCaaS and CPaaS resellers questioning the redundancy setups and protocols of the solution they’re selling, and for good reason. If your customers are left in the dark when a data center goes down or when routine maintenance is performed, your...
(And here’s what 2600Hz is doing about it)
If you have ever dealt with phones, chances are you hate provisioning. If you do it manually, it is exceedingly tedious. If you do it automatically, it can be disastrous. Many organizations opt for a homogeneous equipment mix, supporting only one manufacturer with a proprietary provisioning solution because it works and that’s good enough.
As summer came to a close, so did a major open source acquisition. There’s been a lot of activity disrupting the industry, so in case you missed it, here’s a roundup of the top headlines that have been making waves and changing the unified communications landscape.